Reema Al-Harbi, Consulting Services Executive

Reema Al-Harbi

Consulting Services Executive

Vmware

Location
Saudi Arabia - Riyadh
Education
Master's degree, EMBA
Experience
14 years, 5 Months

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Work Experience

Total years of experience :14 years, 5 Months

Consulting Services Executive at Vmware
  • Saudi Arabia - Riyadh
  • My current job since October 2019
HR Business Partner Operations Manager for Enterprise Business Unit. at Saudi Telecom Company - STC
  • Saudi Arabia - Riyadh
  • My current job since February 2019
Employee loyalty program manager for STC group. at Saudi Telecom Company - STC
  • Saudi Arabia - Riyadh
  • February 2018 to February 2019

The role is responsible for managing service / products promotions presented to STC employees negotiate offers with partners taking STC and employees interests first and ensure best prices are offered for STC Group employees, through carrying benchmarking and negotiations sessions with vendors. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.
„h Participates in the development and implementation of the Employee Services plans, in line with the corporate objectives.
„h Directs and manages the Offers & Events Section mandates, providing leadership and facilitating work processes in order to achieve high performance standards.
„h Interprets and implements change in the Offers & Events Section providing guidance and support, necessary for continuous improvement.
„h Ensures compliance with organizational policies, procedures and quality standards in the Offers & Events Section.
„h Manages service / products promotions presented to STC employees, negotiate offers with partners taking STC and employees interests first.
„h Proposes ways and means to synergize and leverage offers and promotions with STC subsidiaries
„h Manages partners relationship and ensure adequate with agreed conditions
„h Ensures best prices are offered for STC employees, through carrying benchmarking and negotiations sessions with vendors.
„h Coordinates with Compensation Services for salary discounts related to those offers and promotions.
„h Periodically conducts employee commercial satisfaction surveys and communicate the output to the partners if needed.
„h Receives employees complaints on offers and promotions provided, and coordinate with partners to resolve standing issues.
„h Coordinates with employee services to leverage benefits of partnerships for employees services cost saving
„h Ensures adherence to set quality guidelines and parameters for the Offers & Events Section and takes necessary action to rectify any deviations.
„h Follows and create appropriate processes and systems to manage and share knowledge, expertise and professional experiences within the Section.
„h Defines goals and key performance indicators for each member of the team and ensures effective application of the STC performance management process.
„h Directs planning and selection of manpower in the Offers & Events Section, in line with the business and operational plans.
„h Ensures high level of employee engagement and capability development by providing on-going feedback and coaching team members within the Offers & Events Section.
„h Own and execute online travel booking portal for STC group (including choosing service provider, system components and travel agent).
„h Managing the internal sports clubs in terms of sports facilities and activities within STC in coordination with Buildings & Fleet.
„h Review sites and spots available for investment opportunities to select and negotiate with vendor to provide services for employees (such as food, coffee, etc.) and coordinate with Real Estate & Investment to finalize the site-renting contract.
„h Constantly monitor services provided by venders located in complex compound to ensure agreed services level are provided.

Transformation Office Advisor & General Manager at Ministry of Communication & Information Technology
  • Saudi Arabia - Riyadh
  • June 2017 to February 2018

1. Develop and implement suitable business transformation strategies to respond to internal customers, challenge existing practice and identify new and better ways of working in order to accelerate MCIT Trust towards achieving its strategic outcomes, whilst maintaining financial balance, and increasing quality and customer satisfaction.
2. Alongside and on behalf of the Leadership Team, lead the implementation of MCIT Trust’s Interim Operating Model and the development of MCIT Trust’s Target Operating Model.
3. To lead on behalf of, and in partnership with, the Leadership Team the organizational design and development. This role will be responsible for creating the blueprint for the organization to move from the Current Operating Model, to the Interim Operating Model and then onto the Target Operating Model.
a) The role will shape, deliver embed organizational development strategies. Build a culture that aligns to the business values, behaviors and will achieve sustained high performance. Integral to this is the development of talent in individuals and teams, contributing to the group strategic aim of attracting, developing and inspiring skilled and enthusiastic staff who share the vision.
b) Develop, communicate and implement a strategy to develop the organization and associated plans that support our values and behaviors. This strategy will support cultural, organization and process change, enable the delivery of new operating models, and fit for purpose workforce.
c) Lead the development of provision of high quality and inspirational management and leadership development initiatives, including coaching and mentoring, that will enhance current and potential capability throughout the business.
d) Develop a structured approach to talent management and succession planning that offer effective development for our staff and ensure long-term business continuity.
e) Guide and support managers in the planning and implementation of change and organizational development initiatives liaising closely with the rest of the Leadership Team as appropriate to achieve a successful shared outcome that has a positive and measurable impact on the business.
f) Ensure understanding of workforce planning within the business, identify capability gaps, planning and providing for current and future learning and development needs that demonstrate value for money.
4. To plan and manage change and development in the working with all internal department within the ministry support functions to create effective and sustainable change.
a) The development and delivery of transformation programs demonstrate a deep understanding of the organizational development and people aspects of managing change.
b) To develop a clear case for change, setting out the desired outcomes, and identifying clear roles to enable decision-making
c) Support the development of effective communications and engagement strategies in relation to the transformation plans
d) Ensure mechanisms are in place to enable colleagues to identify opportunities to enhance service delivery and to support business development in line with the Trust’s strategy
e) Establishment, management and review of MCIT Trust’s Program and Project Management.
f) Create mechanisms that enable the post holder to monitor success of the Transformation Program.
5. Develop and deliver MCIT Trust’s IT strategy, delivering innovative solutions to enhance the organization’s technology capability.

Country Transformation Project /Program Manager at cisco systems
  • Saudi Arabia - Riyadh
  • May 2015 to June 2017

• Drove and successfully owned the King Khalid Foundation Award on 2016 received from HRH King Salman Bin Abdul-Aziz that led Cisco Systems to win 2nd place for The Responsible Competitiveness Award.
• Program manage top transformational opportunities and initiatives.
• Drive execution on actions plans between TDT and local teams in Transformational Opportunities (1-3 year Sales Cycle).
• Ownership of strategic initiatives aligned with National Priorities to develop next wave of transformational opportunities.
• Ownership of Country Digitization Strategy / Planning in KSA, Manage and drive IAP, IPP and ICP integration and execution.
• Help drive execution of Operations Excellence initiatives in country: GM Dashboard, Sales Metrics, Manage and coordinate top executive engagements and visits.
• CEO reviews
• Executive engagements
• Develops adaptations of Cisco messaging for local market activities such as seminars or forums (Arabization)
• Driving activities and team building for employees.

Virtual Partner Account Manager at Cisco Systems, Inc
  • Saudi Arabia - Riyadh
  • November 2012 to May 2015

 Winner of Spirit of the Emerging award on GS X FY14.
 Sales Champion on FY14.
 Successful owned & executed of “Take Your Child to Work Day” project that highlighted Cisco in Saudi as “Best Place To Work”.
 Handle new partner registration and certification guidance.
 Manager and creator of “The Channel Post” a monthly newsletter that covers anything related to channels and sales, distributed to the whole Saudi organization.
 Initiated the “Ask Cisco” learning experience for partners, mainly was responsible of Tier 2 and unmanned partners sessions (instructor led and Webex).
 Part of the Cisco connected women team.
 Handling coops within channels and training new VPAMs.
 Manage assigned re-sellers via telephone to source potential customers and identify networking requirements, recruits and nurtures re-sellers in order to establish a tight connection with the sales channel.
 Act as business adviser, build business plan with the re-sellers to ensure collaboration is profitable for both parties
 Develop re-sellers through training s.
 Effectively inform re-sellers about new products, solutions, services offers, programs, and promotions.
 Track multiple sales opportunities through the assigned re-sellers.
 Manage the channel sales cycle from lead generation to closure through re-sellers.

Marketing and Communication Specialist at General Electric (GE)
  • Saudi Arabia - Riyadh
  • September 2011 to November 2012

• Responsible for supporting execution of external and internal communication strategies for GE Energy’s business in Saudi Arabia to achieve functional, business, and broad company objectives
• Support in planning and executing a wide variety of communication initiatives involving trade shows, technical seminars, customer events and event summary reports

• Support development and localization of content for print and electronic communication materials such as newsletters, magazines; Saudi specific talking points and content for PR related materials.
• Coordinate coverage monitoring, compilation and distribution; prepare summaries of coverage, ensure accuracy of clippings and translations.
• Identify success stories and assist in content planning, gathering and story development for internal communication vehicles including the intranet portal, e-newsletter and regular global employee as well as customer magazines.
• Support and manage execution of Country Executive leadership communications plan including all-hands and event summary reports
• Provide Communications support and guidance to human resources managers as well as Center/facility leaders as well as other key staff to drive consistent communications message; Plan and manage effective internal communication events such as employee roundtables, web chats, etc.
• Identify success stories and assist in content planning of internal communication vehicles including the intranet portal, e-newsletter and Inside GE pages and internal presentations; Develop a repository of GE Energy Saudi news and imagery.
• Assist in facilitating employee outreach and volunteer initiatives in the local community as well as developing and executing a comprehensive Sponsoring program for the business
• Support Saudi University Communications, developing SOPs, creating network of alumni within GE, and a plan for events and feature opportunities in school publications

GMP at General Electric- Energy
  • Saudi Arabia - Riyadh
  • September 2010 to September 2011

Graduate Management Programm

Admin cordinator/photographer at Art of Kohol
  • Saudi Arabia - Riyadh
  • February 2010 to June 2010

Manage vendor relationships ensuring that they are competitive & serve the needs Of the team; purchase & maintenance of office facilities, equipment, & supplies.
Ensure employee insurance accounts are updated promptly to reflect employee salary adjustments or enrollment status changes,
Coordinate with the building manager with regard to maintenance and repair of the office and the stores.
Provide comprehensive reception and phone coverage on a daily basis, including projecting the professional image of the company via handling of all telephone, email and personal inquiries/callers; and the prompt distribution of faxes.
Provide production support, photocopying and binding as necessary.
Manage all office equipment, including scanners, printers, fax, photocopier, conference phone and projector.
Ensure office supplies are adequately maintained.
Process incoming invoices for approval by Chairman/Managing Director.
Assist with administration linked to projects and clients including: correspondence, final production of reports, proposals and presentations; invoicing; photocopying, utilities maintenance, filing and archiving project information;
Respond to general inquiries via email or phone, forwarding appropriately.
Operate and maintain contacts database.
Distribute company reports and publications on a reactive and pro-active basis.
Manage company’s portfolio of publications, including developing an inventory of their stock and reviewing this in liaison with core team members and others if appropriate.
Photographing events for the companies which were published in magazines and websites.
Creating and designing catalogs for each and every item with a unique way.
Developed a new system in the retail stores which includes the number of each item along with the pictures, brand and price.
Design marketing companies.
Looking for new opportunities in the market such as new customers, location and events.
Designing a website for selling the items on line.

Project managment-Summer trainee at King Fahad Medical City
  • Saudi Arabia
  • July 2009 to August 2009

summer trainee

summer trainee at Arabian National Bank
  • Saudi Arabia
  • July 2008 to August 2008

summer trainee

Education

Master's degree, EMBA
  • at Hult International Business School
  • July 2021
Bachelor's degree, Business Management
  • at King Saud University
  • February 2010

Specialties & Skills

Management
Project Management
Marketing
Business Development
IT Sales
Strong Project Management Skills
Ability to anticipate and resolve issues
Team leading skills and creative thinking
Planning & Organizational Skills
Willingness to take on challenging projects
Global Thinking
Decision Making
communication skills

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert