Reena Johnson

Recruitment
• Assessed recruitment needs and developed strategies that resulted in a 25% increase in candidate applications.
• Sourced candidates through social media, internal referrals, and other channels, reducing hiring costs by 15%.
• Screened 500+ resumes annually, selecting qualified candidates, and conducted interviews, achieving a 80% offer
acceptance rate.
• Finalized candidates and managed background checks, document collection, and hiring processes, reducing time-to-
hire.
• Oversaw the onboarding and induction process, improving new hire retention within the first 6 months.
Training and Development
• Identified skill gaps and training needs, leading to a 40% improvement in employee performance through targeted
development programs.
• Coordinated with external trainers to deliver specialized programs, achieving satisfaction from participants.
• Implemented onboarding training that shortened new hire ramp-up time and helped enhance productivity.
HR Policies and Procedures
• Developed and enforced HR policies, ensuring 100% compliance with labor laws and internal standards.
• Regularly reviewed and updated HR procedures and increased operational efficiency.
• Communicated policies to all employees, resulting in decrease in HR-related inquiries and policy breaches.
• Managed employee relations and resolved most of the conflicts amicably, fostering a more collaborative work
environment.
Payroll Management
• Ensured 100% accuracy in payroll processing, consistently meeting all deadlines.
• Maintained confidentiality of sensitive employee information, with zero breaches reported.
• Implemented payroll systems that improved processing efficiency and reduced errors by 50%.
• Addressed payroll-related inquiries within 24 hours, achieving a good resolution rate
Employee Recognition
• Organized rewards & recognition programs, boosting employee engagement scores by 25%.
• Conducted ceremonies and events that improved employee satisfaction.
• Implemented peer recognition programs, increasing teamwork.
Performance Management
• Provided constructive feedback and coaching, leading to a 35% improvement in overall employee performance ratings.
• Conducted regular performance appraisals, with employees meeting or exceeding their targets.
Compensation and Benefits
• Ensured competitive compensation structures.
• Managed comprehensive health and medical insurance benefits, achieving employee satisfaction.
• Regularly reviewed and updated compensation packages, maintaining market competitiveness and increasing
employee retention by 50%.
HR Reports
• Absenteeism & Leave Report:
• Submitted detailed reports on attendance patterns, tracked employee leave balances and absenteeism patterns to
identify areas for intervention.
• highlighting areas for improvement and compliance with leave policies.
• Compensation & Benefits Report:
• Compiled comprehensive reports on salary structures, bonuses, and benefits utilization to ensure competitive and equitable compensation practices.

HR Responsibilities:
Recruitment & Hiring
▪ Coordinated job postings across platforms like LinkedIn and Glassdoor, effectively attracting top-tier talent.
▪ Streamlined the recruitment process by efficiently screening and shortlisting candidates.
▪ Conducted structured and behavioral interviews, ensuring the selection of high-caliber employees.
▪ Managed the end-to-end hiring process, including comprehensive background checks and reference verification.
▪ Developed and implemented robust onboarding strategies, significantly improving new hire experience and retention
rates.
Training & Development
▪ Analyzed performance data and collaborated with line managers to identify training needs.
▪ Coordinated in-person workshops with external trainers to elevate employee skills.
▪ Designed and facilitated leadership development sessions, promoting a culture of continuous learning.
▪ Delivered targeted training in areas such as personality development, leadership skills, on-the-job training (OJT), product
knowledge, and communication skills.
Payroll Administration
▪ Maintained and optimized payroll systems, ensuring accuracy and strict compliance with legal standards.
▪ Managed timely payroll processing, including overtime calculations, deductions, and other adjustments.
▪ Collaborated with finance teams to reconcile discrepancies.
▪ Implemented rigorous checks to minimize errors and enhance payroll efficiency.
Performance Management
▪ Clearly communicated job expectations, aligning individual goals with organizational objectives.
▪ Planned, monitored, and conducted performance reviews, providing regular feedback to drive improvement.
▪ Recognized and rewarded exceptional performance through structured recognition programs, boosting employee
engagement and morale.
Employee Relations & Policy Enforcement
▪ Cultivated a positive workplace by proactively addressing conflicts and maintaining open communication channels.
▪ Developed, implemented, and enforced HR policies and procedures, ensuring alignment with company values and legal
standards.
▪ Provided guidance on employee relations issues, supporting both managers and staff.
▪ Ensured full compliance in all HR activities, maintaining accurate & thorough records.
ADMINISTRATION:
• Managed daily administrative duties, coordinating office activities and operations to secure efficiency and compliance to
company policies.
• Submit timely reports and prepare presentations/proposals as assigned.
• Monitor inventory of office supplies and purchasing.
• Oversee facilities services, maintenance activities (Technicians, Field staff & Labors)

GEFS was the private Company which had taken over all the Water Plants of SEWA. Initiated evaluations of all the Water Desalination Plants and Submit Detailed Reports of the same. Surpassed the Operations of the water plants without any shortage in the supply to entire Sharjah.

Responsibilities:
• Implemented and ensured smooth Operations of all Water Plants with surprise Visits.
• Monitored Reports to the SEWA Management regarding the Operations, Maintenance schedules.
• Attended meetings with SEWA Staff to discuss the upcoming requirements and plan accordingly.
• Ensure to maintain safety at all times with the help of Safety Officers.
• Constant monitoring of the water quality as per the UAE Health Department standards.
• Attended Seminars related to Water Industry and new innovative and Sustainable methods of the maintenance of Water and Power Plants.
• Headed Presentation team at the Conferences organized by Aleem Congress.
• Analyze and Study the Requirement of Manpower for every Plant.
• Implemented and Organized Plant Managers Meetings for discussing the issues and take necessary actions required.
• Update the status of all the plants to the Managing and Operations Director on regular basis.

Oversee the Company’s Office Operations, guide a high-performing team of administrative and Technical professionals, accurately manage job-site Financials, accounts receivable/payables and Bank statements. Generate weekly and monthly financial as well as sales reports. Compile reports to analyze and study the areas of developments.

• Handled Local purchases for daily office administration, Procurement of Materials for Projects, Locally and Internationally.
• Re-Structured and ensure updating of Customer and Supplier data base for Quick access.
• Designed formats to be used by office staff as well as technical staff on regular and daily basis, for tracking and Critical activities.
• Maintained career openings and executed interviews and processing of their VISA in the stipulated time.
• Identified latest technical trainings for technicians and organized training so as to be updated with the advanced version of tools and brands available in the market.
• Travel arrangements for the GM and Hotel Accommodations for international Staff.
• Visit sites to ensure safety is maintained by the technicians and under proper supervision of the project engineer.
• Pioneered in making Commercial proposals with cost evaluations for the projects, execution planning and cost calculation at the end of the project.

* Joined as a Admin Manager, but in a very short period involved in Sales, Technical site Visits and Learnt the SMATV System Features and Various brands of Materials. Established Connectivity with many brand dealers and learnt about their specifications in detail.

Key Responsibilities:
• Front Office Management - Supervise Front Desk Executives, House keeping boys and Girls and Security Guards.
• Export Documentation - Prepare all export documentation documents for the exports under Finance Managers guidance.
• Inventory management - Inventory of Vegetable hybrid seeds of inhouse and all the out-station stock points as well.
• Stock Reconciliations in house and out station - Generate Weekly and Monthly reports and Physical reconciliations once in 3 months.
• Invoicing/Cash/Payments/CRN and SRN - Raise Sales Invoices, credit notes for dispatch accordingly.
• Bank Reconciliations - More than three bank reconciliations done on daily basis.
• Recruitments - Recruitment of Front Office, House Keeping is done as per requirement and call senior level staff for interviews and organize interviews.
• Induction and Training New Employees - Joining Formalities, Induction of all the staff and allotting them dates for their product training.
• Liaising with Govt Bodies - Liaising with Govt Organizations like Plant Quarantine and Dept of Agriculture for Certification of Exports and Inspection of Stock.
• Co-ordinate with Sales team and follow On collections. Dispatch Monthly ageing statements to Dealers and Copies to the Concerned Sales managers.
• Organize Annual day celebrations. - Travel and Hotel Bookings, Planning of the Event with CEO, Marketing, Operations, Finance and Sales Team.

HR Responsibilities:
• Employee Records Management: Maintained and updated comprehensive employee records, ensuring data accuracy,
integrity, and strict confidentiality in compliance with GDPR and other regulations.
• Recruitment & Staffing: Collaborated with Senior Managers to identify staffing needs & executed end-to-end recruitment
processes, including job postings, candidate screening, and selection.
• Interview Coordination: Organized and facilitated interview schedules for senior-level positions, ensuring alignment with
organizational goals and candidate experience.
• Onboarding & Induction: Streamlined onboarding processes, including managing all joining formalities, conducting
orientations, and facilitating new hire training sessions.
• Training & Development: Coordinated ongoing training programs, including product knowledge sessions and
professional development workshops, tailored to enhance employee skills and performance.
• Employee Relations: Acted as a liaison between management and employees, addressing grievances and fostering a
positive workplace culture.
• Performance Management: Assisted in the implementation and monitoring of performance appraisal systems, providing
support in performance reviews and goal-setting processes.
• Exit Management: Conducted thorough exit interviews, analyzed feedback for retention strategies & managed the
offboarding process, ensuring smooth transitions.
Administrative Responsibilities:
• Office Operations Management: Oversaw daily office operations, including inventory control, procurement of supplies,
maintenance coordination, and vendor relationship management.
• Administrative Support: Provided high-level administrative support across various departments, optimizing workflow
efficiency, and enhancing inter-departmental communication.
• Event & Meeting Coordination: Planned, scheduled, and organized internal and external meetings, conferences, and
corporate events, including travel arrangements, logistics, and itinerary management.