Reeshma Rinsi, Administrative Associate

Reeshma Rinsi

Administrative Associate

Moresand ltd

Location
United Arab Emirates - Sharjah
Education
Higher diploma, computing
Experience
3 years, 5 Months

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Work Experience

Total years of experience :3 years, 5 Months

Administrative Associate at Moresand ltd
  • Sri Lanka - Colombo 1
  • February 2022 to April 2024

Books flights, ground transportation and hotel accommodations, and
provides travelers with directions and destination information.· Knowledge of relevant flight regulations and required travel documentation
· Auditing and finalizing the invoices
· Extensive experience in managing payments, budgets, and expenditure.
· Reporting to management and executing instructions
· Approving expenditure and issuing payments to vendors and suppliers.

customer service executive at SriLankan Airlines (Scicom Lanka) | Colombo, SriLanka
  • Sri Lanka - Colombo 4
  • February 2019 to March 2020

· Handling calls and emails from consumers.
Issuance of tickets and reservation also Issuance of EMDs, Lounge
reservations, and business class upgrades are all included in the issuance of
tickets and reservations.
·Serves clients by answering questions about products and services and
addressing issues with those products and services.
·By responding to inquiries about products and services and making
recommendations for further information, one might draw in new clients.
·Clarifies the customer's complaint, ascertains the issue's root, chooses and
explains the best remedy to the issue, hastily makes the necessary corrections
or adjustments, and follows up to assure resolution.

Education

Higher diploma, computing
  • at ACBT -Middlesex University UK
  • June 2020
Diploma, HEQ certificate in IT
  • at British Computer Society- The Chartered Institute for IT
  • December 2019
High school or equivalent, G.C.E. Ordinary Level Examination
  • at St Paul's girls school milagiriya
  • December 2015

Achieved 8(A)s 1(B) as results

High school or equivalent, G.C.E. Advanced Level Examination
  • at St Paul's girls school milagiriya
  • August 2015

Completed in physical science stream

Specialties & Skills

Customer Service Skills
Administration
Ticketing
teamwork
office administration
experienced in amadeus and ticketing
Poised under pressure

Languages

English
Expert
Tamil
Intermediate

Training and Certifications

the Best Multitasking Performer -Finance , Moresand LTD (Certificate)
Date Attended:
December 2023