Sr.Ticketing Executive
musafir.com
Total years of experience :11 years, 7 Months
Making Domestic and International Flight Bookings for Corporates Assigned, Effective communication with Key Clients via telephone, face-to-face, Sending cheapest and best flight options, Making Hotel, Train and Bus bookings, Arranging for Travel Insurance for Corporates Travelling Abroad. Dealing with Reissue and Refunds (full refund and partial refund).Sending out Tickets to Clients. Sending Daily Sales Report.
1 Issuing International tickets on Galileo and generating PNR, Answering inbound calls of Australian passengers; Resolving problems; Fulfilling requests; maintaining database. Checking Queues, Collecting and processing payments, Sending out tickets to clients, Keeping clients up to date with any changes, Dealing with PNR Cancellations, Response to passengers email queries within defined TAT deadlines. Selling Travel Insurance and Hotels .Preparing Daily Sales Report
Post Graduation Diploma in Travel and Tourism,Trained on galileo and amadeus.
Post Graduation Diploma In Airport Ground Staff and Travel Management. Trained on Amadeus and Certified in Galileo. CURRICULUM PROJECT: ❖ A project on " Designing Itinerary of any place of Historical Importance In India. Personal Strengths: ❖ Quick learner, ❖ Confident ❖ Positive, ❖ Team Player
HSC St. Andrews College 2008
SSC St.Thomas Academy 2006 Other Qualifications: