Sales and Marketing Coordinator
FUTURE SECURITY & SAFETY SYSTEMS
Total des années d'expérience :15 years, 9 Mois
Markets products by developing and implementing marketing and advertising campaigns; tracking sales data; designing and maintaining promotional materials and marketing tools; planning meetings and trade shows; maintaining databases; preparing reports and business plans. Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests. Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases and prepares submittals. Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists. Monitors budgets by comparing and analyzing actual results with plans and forecasts. Coordinates with potential clients and suppliers abroad.
Convergys Philippines November 2011 to September 2012 Customer Service Representative
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Sutherland Global Services December 2010 to September 2011 Technical Support Representative
Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
Aegis PeopleSupport Inc. January 2008 to November 2010 Verifications Researcher /
Customer Service Representative
We basically conduct background check in behalf of employers, My primary duty was to call, send email/fax to previous employers and schools/universities. It's also my job to document and report all gathered information to the client.
Radiation Protection Seminar Philippine Association of Radiologic Technologist
June 2009
TRAININGS & SEMINARS:
Communications Training & Customer Service Global Communications & Management December 2008
Academy / Eperformax
• Unciano Medical Center Bachelor of Science in Radiologic Technology Yr.2007-2008 V.Mapa Sta. Mesa, Manila
• Unciano Medical Center Bachelor of Science in Nursing Yr. 2006 -2007 V. Mapa Sta. Mesa, Manila
• Sta Martha Educational Center Secondary Education Graduate Yr. 2000 - 2004 Dolmar Subdivision, Kalawaan Pasig City
• Pasig Catholic College Elementary Education Graduate Yr. 1994 - 2000 Malinao, Pasig City