Customer Service Agent
Qatar AIrways
Total years of experience :11 years, 2 Months
Assisting in the passenger’s check-in, seat allocation, boarding pass issuance and baggage tagging. Ensures that the journey of each passenger is memorable throughout the different touch points in the Airport. Constantly and consistently meet/surpass the needs of the passengers and maintain Qatar Airways professional image by adhering to all applicable policies and procedures. Provide face to face service to Qatar Airways passengers and deals with their different needs. Also answering questions and offer information covering a wide variety of airline and/or airport related topics such as connecting flight information and direction assistance.
provide reservations and ticketing services to the customers of the Air France KLM group and its selected partners
Provide excellent support to all passenger travelling by Qatar Airways with high level of Professional demeanor at all times adhering to the guideline set by the company.