Community Liaison Officer
British Embassy
Total years of experience :9 years, 4 Months
The main point of contact for UK based staff and families at post.
Examples of the main roles and responsibilities are as follows:
To give advice to new staff and families regarding living in……, e.g. what to prepare and bring, about education, car purchase etc.
Prior to new staff arrival (for those going straight to their accommodation), to ensure readiness, and that a basic set of supplies including float (and food supplies if requested) are available. Also extend this service to departing staff.
To help staff and families with their familiarization tour (where applicable) of local shops, schools, clubs, and introduce them to ……………communities. Continuously maintain necessary support throughout their posting period.
To assist families with any problems or queries of a welfare or administrative nature confidentially.
To produce a newsletter as required, a Post Welcome Pack, and assist with updating Post Report and Fact Sheet. Ensure timely delivery of these as required.
To respond to all queries and administrative requests from DSFA and HR e.g. completing the Annual Spouse and Partner Employment Report, HR School Information Sheet (formally School Checklist), and distributing information (Carousel and Bulletin) from DSFA.
If applicable, manage float store - preparing floats outward and receiving inward.
Complete the twice-yearly ECA Cost of Living Allowance (COLA) survey and assist with the ECA Hardship Survey as required.
Assists the Staff Counsellors in all counselling related activities.
provided services to counsellor such as; welcoming clients and directed them to the counsellor according to their needs, accompany counsellor to a hospital.
Edit UNMIS internet page by using Dream Waver and put new photos.
Assist to coordinate more than 5000 event for 7000 UNMIS Staff.
Maintains clinical statistics and psychosocial statistics.
Maintained clinical statistics for the last 18 months for more than 9000 UNMIS Staff Members.
Coordinate administrative and logistic preparations for training programmes, Peer Helpers meetings, health campaign and other Clinical and Welfare events in the Region with the Sector National Assistants.
Coordinated administrative and logistic peroration for all the training programmes, Peer Helpers on March and December 2010 for 35 participants, two days health campaign for all UNMIS Staff Member, and I have assisted in more than 70 events for more than 5000 staff member.
Assists with compiling daily, weekly and monthly reports.
Assists in organizing training sessions on stress management and other relevant psychological topics throughout the mission.
Prepared 1170 motivated and valued cards for more than 350 participant.
Assists in organizing training sessions on Career Planning for UNMIS Staff.
Prepared 50 copies for the stress management induction training weekly.
Organize all travel arrangements for the Staff Counsellors within UNMIS and accompanies to the regions when required.
Created and distributed all the pamphlets/posters and material around UNMIS compound for more than 70 events and all of training programme.
Prepare broadcasts and other marketing materials welfare activities.
In the absence of a Staff Counsellor, provide a non-clinical helping resource/First-Responder/Peer Helper level of care during Critical Incidents to any Staff Member within mission area requiring non-judgmental support.
D; Branch cash balance.
A; Collected 25 branches cash balances and submitted to the National Bank of Sudan.
Balance cash SGD for Central Bank of Sudan.
Cash management analysis.
Foreign moneys position.
Weekly foreign transfer.
Foreign moneys usage and recourse.
Monthly transaction.
Purchase from Central Bank.
SWIFT massage to correspond.
Prepare and distributing rates to all BOK branches.
Passing daily entries.
Transfer balance to our correspondence.
Determine correspond for outwards transfer.
Flow up of the corresponded balances.
Act as a clinical counselling resource to IDPs requiring psychological assistance for trauma, conflict resolution, personal problems, misconduct issues and guide them toward adopting better behaviors and coping strategies etc, via self, or medical referral.
Provide individual risk assessment to clients determined to be at high risk of acquiring HIV and other related sexually transmitted diseases (STDs); perform HIV prevention counseling as needed to support the HIV integration process; and provide Family Planning and HIV education to clients accessing Family Planning services within the health clinics as needed.
Conduct Family Planning and HIV education sessions using age appropriate, culturally sensitive, agency approved materials/models and approaches to clients accessing services or staff providing services.
Perform HIV prevention Counselling.
Record and submit required reports and documents in timely manner.
Maintain current information on HIV/AIDS, STDs, and local resources.
Provide them with competent, professional and ethical service.
Provide them with a service of sexual harassment.
Inform them of the nature and limits of confidentiality for the service
Inform them when their needs extend beyond the services provided by the IDPs counsellor and assist them to access appropriate alternative support services.
Coordinates and implements delivery of counseling services in areas of self-knowledge.
Support the Legal and information counsellors to provide advice and information to returnees and internally displaced People (IDPs).
Meeting with IDPs with identified special needs on initial intake to assess their requirements.
The Assistant shall remain updated on legislation and social/legal developments in the camp.
Compile and/or develop informational resources that can be made available to staff including on-line and power point training material, self help material, and information on other local services available.
D; Typing audit reports.
A; Typed more than 100 reports for the more than 30 auditors.
D; Controlling incoming and out going mails.
Prepare requesting stationary budget in alliance with department head.
A; Prepared the entire request stationary budget in alliance with department head for 24 months.
Audit file indexing and maintenance.
Follow up and obtaining sheet of actual time spent in each assignments.
Posting actual time into the system and prepared comparison with the time budget.
Performing administrative work of the department in alliance with respective department.
Fining and maintaining meeting minutes.
Assist Head of the department in audit committee meeting working papers preparation.
Maintaining audit committee files.
Assists in reviewing the Accounts of all Branches.
Be responsible of Maintaining and data entry and inventory Control Software.
o Co-ordinating activities that promote holistic development of members of the community; interacting with students and staff to assist them in making relevant
o Supporting all people living with HIV/AIDS and staff by providing them with professional guidance, Counselling and
o Care in the learning/study situation
o Developing and maintaining activities that enhance the emotional, psychological and relational
o Developments of all members of the university community
o Providing pastoral counseling services to people living with HIV/AIDS dealing with questions of faith, grief and any range of issues or matters calling for support.
o Organizing forums and seminars on relationships (singles, marriage, courtship, etc)
o Organizing forums to educate members of the community on current issues that may be deemed necessary and helpful for the community health.
Act as a clinical counselling resource to staff requiring psychological assistance for trauma, conflict resolution, personal problems, misconduct issues etc, via self, supervisor, or medical referral.
Individual counseling.
Ensure that the staff have access to counseling services, this may include extensive travel through out the mission area;
Provide conflict resolutions/mediation sessions upon request;
Collaborate with the Medical, Conduct, Gender, HIV/Aids, Human Resources, by providing supportive intervention on individual cases upon request.
Meeting with IDPs with identified special needs on initial intake to assess their requirements.
The Assistant shall remain updated on legislation and social/legal developments in the camp.
Compile and/or develop informational resources that can be made available to staff including on-line and power point training material, self help material, and information on other local services available.
Provide conflict resolutions/mediation sessions upon request.
Prepare presentation about HIV/AIDS, STID and condom practice.
Theories and Concepts of Women’s and Gender Studies, Theories of Development, Gender, Culture and Social Change, Women and the State, Research Methods, Gender and Economy, Gender Challenges in the 21st Century, and Gender Sensitive Project Planning.
Environmental Studies, Introduction to Sociology, Study Skills, Talent Development, Basic Mathematic, Introduction to Psychology, History of Education, Human Biology, Mathematical Methods, Child Psychology, Art, Basic Statistics, Philosophy, Psychophysiology, Social Psychology, Theories of Personality, Educational Psychology, Analytical Statistics, Analytical Statistics, Psychology of Adjustment, Abnormal Psychology, Rural Extension, Women's Studies, Research Methodology, Practical Experience of Children’s Psychological Testing, Introduction to Counseling, Adolescents and School Counseling, Counseling Skills, Behavioral Assessment and Therapy, Types of Psychotherapies, and Research Methodology
To familiarize with challenges facing rural people; to orient the challenges of development in rural are as around the world and in Sudan in particular; and to familiarize with the challenges and brief them on School of Rural Extension Education & Development (REED). This is the practical aspect of Rural Extension. All fourth year students of the University spend one week of residence in different rural areas of the Sudan where they live , interact with and study the rural community and train as future change agents. In the School of Medicine, the rural extension programme is taken in first year. (For more details, see Rural Extension Programme under the School of REED).