Omar Alanazi

• Coordinates with the insurance, call center, reception supervisor, patient relation to assure smooth operation for the
center.
• Responsible for the Self-Credit patient, contact and assure their collection in well-known period.
• Keeping an eye to all invoices and check if there are any cancellation, refund, etc.
• Complies with the standards laid down by the joint commission international accreditation (JCIA/CBAHI), and
performs duties necessary to support and achieve accreditation.
• Responsible to adhere the safety and security measures.
• Responsible to apply the infection control measures.
• Participate in the hospital educational activity programs.
• Perform other applicable tasks and duties assigned with the realm of knowledge, skills and abilities.
• Run weekly discussion meeting with Doctors, Admin, Staff, Paramedical separately to solve all the operational.
• Coordinates with the total quality management department in their reports, interprets reports, analyze them and
take time immediate action.
• Opening, closing and transferring Doctors between branches after arranging with supervisors, medical director and
AGD Admin.
• Responsible of the clearance and hand over for all the staff under his branch in case of exit or vacation.
• Responsible and monitoring the physical attendance for all Staff and Doctors, needed procedures, analyze the
business report on daily basis and act accordingly with the sub-departments in order to hit the monthly target.

Main responsibilities included greeting patients promptly and professionally, on the phone or in person, while displaying excellent customer service and communication skills.
• Ensured that daily deposits and designated paperwork are sent to the Business Office each day and that information is complete and accurate.
• Responsible to schedule all appointments with the appropriate physician to ensure top quality care to patients.
• Demonstrated and perform to high levels of competency in all aspects of office and patient service duties.
• Demonstrated the ability to perform all tasks in timely manner such as cancelling and rescheduling appointments, as
necessary; follows-up on no shows.
• Performed and assisted in other special projects and duties as assigned.

Coordinated and led a multi-disciplinary treatment team and staff meetings for the planning and review of all client service plans.
• Provided administrative, clinical supervision, and training of staff and interns, including record keeping, required documentation, the maintaining of client records and weekly performance expectations.
• Provided direct clinical services to clients, and maintain records, statistics and write reports as required by policy and procedure.
• Participated in Quality Management Team, committees, and other agency management initiatives.
• Responsible to schedule all appointments with the appropriate physician to ensure top quality care to patients.
• Demonstrated the ability to perform all tasks in timely manner such as cancelling and rescheduling appointments, as
necessary; follows-up on no shows.