reham rayan, Hr Administrator

reham rayan

Hr Administrator

Enjazat

Location
United Arab Emirates
Education
Bachelor's degree, Bsc Math and computer
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

Hr Administrator at Enjazat
  • United Arab Emirates
  • April 2014 to March 2017

 Providing general administrative support to the HR Department in recruitment.
 Assisting the HR Department in updating and redrafting existing recruitment policies.
 Drafting memos, emails, etc. in response to queries, complaints and requests for assistance .
 Performing key duties like document preparation, processing of mail, filing, photocopying, faxing, scheduling of meeting related to the HR Department
 Input applicants’ information into HR database.
 Arranging interviews for probable candidates.
 Posting job advertisement to newspapers and other resources.
 Prepare for interviews such as receive and screen resumes, inform the candidates.
 Coordinating and schedule the recruitment panel for the interview.
 Handle the attendance of the employees.
 Handle the monthly payroll.
 Provide what employees need, such as (Salary Certificate, Name tag, Business card and other recruitment duties - Issuance & Process of resignations/ terminations).
 Assist, Arrange and Participate during the actual interview feedbacks.
 Handle the daily employee & Company transaction (Labour card, Visa, Insurance, Trade License Tenancy Contract).
 Providing support to other members of the HR Department.
 Performing any other supporting task assigned by the HR Department Head.

Training Officer at Training &Development
  • United Arab Emirates - Abu Dhabi
  • March 2013 to April 2014

• Worked with management to develop training plan and budget.
• Developed training calendar and materials for classroom training.
• Assisted in coordination, maintain ace and improvement of training courses.
• Drawing up an overall training plan to meet these needs.
• Liaised with the organization in identification of training requirements
• Designing and coordinating training which covers the organization’s present and future needs.
• Consulting with other managers to identify training needs.
• Received/send emails transactions answering our client’s questions regarding our programs.
• Create client’s information Database using Excel.

Team Leader at Reaya Company
  • United Arab Emirates - Abu Dhabi
  • February 2013 to August 2013

Re'aya Company Feb 2013 till present (Abu dhabi):
 Duties: As Team leader
1. Coordinating and working along with the sales team.
2. Preparing daily, weekly and monthly sale report for the sale manager.
3. Dealing with walk-in customers/new email inquires and forwarding the same to the respective personnel.
4. Updating daily and monthly reports for the management meetings.
5. Responsible to train sales team and solve any problem related.
6. Negotiate with customers and convince them to buy the product.
7. Do all tasks requested by Sales manager.
8. Train new sales people and explain to the nature of works.

 Duties: As Responsible Customer Service

1. Answering calls, redirecting, taking notes, providing information about the company to existing and potential clients.
2. Greeting clients as they enter the office and making sure that they are taken care of, and assisting them through their registration as a new membership by:
I. Copying their national ID or Passport
II. Collecting basic information about the client and guiding them through membership form.
III. Handling cash, credit card payments.


 Telemarketing Sales Representative, Responsible for:
1. Deliver prepared sales talks, reading from scripts that describe services, Adjust sales script to better target by contacting businesses or private individuals by telephone.
2. Obtain customer information along with names and numbers of potential customers while answering questions from customers.
3. Answer telephone calls from potential customers who have been solicited through advertisements.
4. Telephone or write letters to respond to correspondence from customers to follow up initial sales contacts
5. Schedule appointments to meet with prospective customers
6. Conduct client or market surveys in order to obtain information about potential customers.
 HR Assistant, Responsible for:

1. Assisting the HR department with screening new recruits and arranging interviews
2. Welcome new employees to the organization by conducting orientation.
3. Provides payroll information to new employees.
4. Handling primary interviews.

Coordinatoor at Syscoms College
  • United Arab Emirates - Abu Dhabi
  • February 2012 to February 2013

1. All College related Administrative Work.
2. Handling Arab Clients and related enquiries.
3. Telephone Enquiries, Telephonic Booking of all ADFCA calls.
4. Data Entry of Candidates on the prescribed formats with all the information.
5. Scheduling and Booking of ADFCA Examinations ( Telephone, Mail and Walk in Bookings )
6. Conducting Arabic Oral Exams
7. Conducting Arabic and English Write Exam
8. Valuation of Exam papers as and when required.
9. Marks Entry and Result Preparation Of the Candidates and also the Issue of Result by Mail, Walk in or Telephonic enquiry.
10. ADFC relations
11. College Reception and Front office Services.

Training Coordinator at Oasis Instute
  • United Arab Emirates - Abu Dhabi
  • July 2009 to September 2012

1. Prepare the training material.
2. plan and coordinate the implementation of the training for clients.
3. Coordinate the implementation of individual training plans.
4. Handle of Telephone calls.
5. Received/send emails transactions answering our client’s questions regarding our programs.
6. Create client’s information Database using Excel.
7. Telephone marketing of training programs for all government staff.

Education

Bachelor's degree, Bsc Math and computer
  • at Al Azhar university
  • July 2000

Specialties & Skills

Computer Skills
Administrative Organization
Supervisory Skills
Team Leadership
Customer Service

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

• Data Confidentiality (Training)
Training Institute:
Statistical training center
Date Attended:
May 2013
flash\ (Training)
Training Institute:
Quatro
Date Attended:
July 2008
Businesses leader ship Training (Training)
Training Institute:
Mind Glopal
Date Attended:
December 2013
Project Management program (Training)
Training Institute:
- Statistical training center
Date Attended:
July 2013
Statistics for non – statisticians (Training)
Training Institute:
Statistical training center
Date Attended:
November 2013
) spss (Statistical Package for the Social Sciences (Training)
Training Institute:
Statistical training center
Date Attended:
February 2013
Statistical analysis system (SAS (Training)
Training Institute:
Statistical training center
Date Attended:
August 2013
Photoshop (Training)
Training Institute:
quatroo
Date Attended:
February 2008
Developing Administrative Data (Training)
Training Institute:
Statistical training center
Date Attended:
January 2014
Statistic (Training)
Training Institute:
Statistical training center
Date Attended:
July 2013
PMP (Training)
Training Institute:
Statistical training center
Date Attended:
August 2013
Statistic (Training)
Training Institute:
Statistical training center
Date Attended:
July 2013
d (Training)
Training Institute:
Quatro Training center
Date Attended:
May 2009
Flash (Training)
Training Institute:
Quarro Traning center
Date Attended:
June 2009

Hobbies

  • Swimming,Computing,running