Trainee
National Telecom Corporation
Total years of experience :1 years, 7 Months
Operation, Maintenance & commissioning of Long Haul Huawei and ZTE (SDH&DWDM)
• Operation, maintenance & commissioning of DSLAMs.
• 1st level Troubleshooting of All Equipment alarms of core links at FTR Network.
• Configuring media for IPTV, WLL EVDO, HSI, DTEs, VPN & VOIP services for different clients
• Trouble shooting and monitoring of Transmission services by NMSs
• Configuration and knowledge of Huawei OSN1500, 3500, 9500, 7500 (SDH).
• OFC splicing when a cable cut occurs
• Reducing power losses in OFC in high loss sections.
• Generate outages reports on weekly and daily basis.
• 24/7 surveillance, detection and isolation of abnormal network operations, taking corrective maintenance actions against sites and alarms outages.
• Triggering, monitoring and controlling vendor actions against technical and non-technical issues as well as providing remote solutions whenever possible.
• Raising and processing change request forms collected from vendor and claimed to operator.
• Processing trouble tickets raised by operator in due time and preparing incident reports.
• Preparing performance analysis and outage analysis reports and identification of necessary actions required to improve network elements.
• Customer relation services and data handling.
• IT Services: Web Services, Emails, EBCOM Servers, and Stock keeping.
• Book keeping including Accounts Maintenance
• Inventory Services related to IT.
Completed Project/Thesis with an A Grade.