Controller
Atlas
Total years of experience :2 years, 9 Months
facing
roles
requiring
enthusiasm,
self---motivation and
tenacity.
Outstanding
interpersonal,
communication and
organisation
skills
utilised to
proactively
adapt to
changing
environments.
Possessing a
positive
attitude at
all
times to
inspire and
encourage
collaborative
team
effort
resulting in the
successful
achievement of
all
core
business
objectives to
maximum
standard.
Core
Competencies
• Customer
Service
Expertise
• Coordination
& Organisation
• Team
Supervision
• Relationship
Management
• Internal/External
Liaison
• Training
& Coaching
• Business
Development
• Sales
Negotiation
• Recruitment
Career
Summary
Controller
Atlas
Cars
Aug 2012 --- Present
Established in
1965 and
subsequently
developed an
outstanding
reputation for
professional
cab---courier
services
throughout
Greater
London.
The
company
is a
leading
figure in
innovative
development of
new
systems and
is at the
forefront of the
use of
new
technologies within
its
sector.
• Reporting to the
Operations
Manager and
working in a
fast
paced
customer
led
environment
• Rapidly
establish a
rapport with
customers to
clarify
requirements and
secure
bookings over the
telephone
• Dispatch
jobs to
driver
via an
advanced
booking and
dispatch
software
system
Cordic
dispatch
system
• Handle in
excess of
1000
bookings
per
day,
liaising with
drivers and
responding to
customer
queries
Key
Achievements
• Consistently
generate
repeat
business through
relationship
building
skills and
customer
service
excellence
Sales
Associate
Century
21
Estate
Agents
Oct 2011 --- Jul 2012 Century
21
is the
world's
largest
estate and
letting
agency
group with
7100+
offices and
100k+
agents within
74
countries
worldwide.
• Reporting to the
Branch
Director and
accountable for
driving
sales within a
fiercely
competitive
environment
whilst
working to
promote and
continually
build the
reputation and
status of the
business
• Identified
potential
properties for
sales and
lets,
generating
new
business
leads through
cold
calling
via
Gum
tree
and
property
portal
sites such as
Right
move,
Zoopla and
Find a
Property
• Conducted
door to
door
canvassing for
instruction for
sales and
lets
consistently
meeting
set
targets of
10
new
instructions
per
week and
2
new
sales
instructions
• Carried out
all
associated
administrative
responsibilities
including
updating
brochures and
making
online
property
updates
Key
Achievements
• Achieved
Management
Let for
£23, 000
PA in
first
month of
sales
target
• Proposed and
encouraged
management
attendance at
Breakfast
Club
Meetings to
network with
other
local
businesses
resulting in the
increased
presence of the
company and
improved
sales in a
highly
competitive
market
Area
Sales
Manager
Euroglobe
Ltd
Mar 2008 --- Dec 2009 Euroglobe
Ltd
operates
scrapcar.co.uk, a
licensed
operator
specialising in the
legal
scrapping of
used
cars in
line with
the
Environment
Agency and
DVLA
policies and
regulations.
• Reporting to the
Directors and
accountable for the
leadership of a
team of
6
sales
staff
including
recruitment,