sales cordinator
Viva Entertainment
Total des années d'expérience :13 years, 10 Mois
• (1) Executive coordinator at VIVA Entertainment
Position: Executive coordinator
Grade: Customer Support
Duration: 1 September 2014 till date
Responsibility:
Aido.com - Handling Customer queries via email and calls. Handling Fashion Category - dealing with Vendors and supplier, Coordinating with the courier company for the shipments such as FedEx, Elite Airborne, Skycom, Aramex and DHL, Creating Invoice, Delivery note and sales orders, Uploading products on the site, creating Gift vouchers, Creating new categories, Maintaining offline and online customer records. Coordinating with Souq, Infinia, Madison, LFG, Etihad and Mashreq.
Toys - Working with Toys biggest Distributor Viva Entertainment for Moose Toys, Bladez, Redwood Venture, Cepia, Zuru and Many more.
Worked as Sales coordinator for Toys, Dealing with the buyer and processing the Orders, purposing PI ‘S, Credit notes.
Processing Branch orders for Qatar; KSA; Bahrain; Oman; Kuwait; Lebanon; Egypt and Jordan
Fulling Working on Excel, Creating Invoices and coordinating with logistic team,
Application: Focus, Backend, Loymart and Octoshop.
Work Experience
Executive at Development Credit Bank ltd,
Service Delivery Channel at Malad
Position : Team Coach
Grade : Branch Executive
Duration : 16 August 2010 to 2014 (4 years’ experience)
Responsibility : Opening Saving and Current Account
Issuing cheques, debit card credit card
Creating Fixed Desposite, Mutual Fund, Policies, Loan, Demat account, Online trading account
Application : Finacle, SSO, Euronet, Finnone, Aspect, Onesys, Dp Secure& etc
Executive at HDFC at Andheri
Position : Customer care associate Team leader
Duration : 1st April 2009 to 2010 (1 year)
Responsibility : Blocking debit card,
Forwarding lead for Saving and Current Account
Issuing repayment letter, Foreclosure letter, Interest Certificate etc
Online trading with India Infoline and creating Demat account
Airtel Prepaid Department (Magus at Bandra)
Duration :18th September 2008 to 26 th March 2009 (1 year)
Position : Customer Care Associate
Responsibility : Handing inbound call, Prepaid recharges related issue, Barring SIM card
Attaining Incoming calls
Forwarding Customer Request and resolving their Complain
Education
SSC done From Holy Name High School
HSC done from Pune University,
Bachelor's Degree in Commerce from Mumbai University
Achievements
Obtained great work results in this field of activity
was the first executive to create an History for creating FD was 1 crore & with 4 year I had shown a vase improvement from Customer care associate to Escalation department, to Team Coach, to Buddy Team Leader
Was able to maintain great contact with all the clients.
Areas of interest
Education SSC done From Holy Name High School HSC done from Pune University, Bachelor's Degree in Commerce from Mumbai University