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Rema Alkhakdi, Business center supervisor

Rema Alkhakdi

Business center supervisor·le meridien Alkhobar,

Saudi Arabia

Diploma, Financial

Work experience

Total years of experience: 14 years, 6 months

Business center supervisor

October 2013 - Present

le meridien Alkhobar,

Khobar, Saudi Arabia Remote

October 2013 - Present

Issued receipts, refund, credits change for customers
Approach and welcome visitors into the business center area
Provide a high level of customer service
Monitoring the emergency system
Proven record of transferring cal ls
Gather and verify al l required customer information for marketing
purposes
Defused volatile customer situations calmly and courteously
date entry of customer requests into GXP systems and databases
Managed high cal l volume with tact and professional ism

Company industry:
Hospitality & Accomodation

business center supervisor

January 2013 - January 2025

فنادق لي مريديان

Khobar, Saudi Arabia

January 2013 - January 2025

and welcome visitor into the business center

Company industry:
Public Administration

admin clerk

January 2011 - January 2012

(saudi aramco

Dhahran, Saudi Arabia

January 2011 - January 2012

Greet and direct cl ient and visitors
Make appoitment and referrals
Answer Phone cal ls and emai ls
Preform date entry, ling task for meetings and ither
correspondnec
perform other related duti les as assigned

Company industry:
Oil & Gas

Education

canadian Academy Of learning

March 2013

March 2013

Diploma, Financial

Saudi Arabia

Skills

CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
ACCOUNTABILITY
Intermediate
ACCOUNTABILITY
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CONTINUOUS AVAILABILITY
Intermediate
CONTINUOUS AVAILABILITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENHANCED COST PER CLICK
Intermediate
ENHANCED COST PER CLICK
Intermediate
FINANCIAL ACCOUNTING
Intermediate
FINANCIAL ACCOUNTING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PATIENCE
Intermediate
PATIENCE
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate