OFFICE SECRETARY CUM RECEPTION OFFICER
GCC ROYALS MANAGEMENT INVESTMENT & DEVELOPMENT LLC
Total years of experience :10 years, 9 Months
THE POSITION OF OFFICE SECRETARY CUM RECEPTION OFFICER CONSIST OF PERFORMING VARIOUS TASKS: PREPARING AND EDITING DOCUMENTS; SCHEDULING MEETINGS; ORDERING SUPPLIES; ANSWERING PHONE CALLS; GREETING VISITORS; MANAGING FILING SYSTEMS; AND PERFORMING BASIC ACCOUNTING TASKS.Answering phones; greeting visitors; answering correspondence;
Completing forms in accordance with procedures and regulations of the company;
Managing schedules and planning frameworks, prapering agendas and organizing meetings;
Opening, sorting, classifying and managing corporate documents, records, reports and correspondence;
Performing general accounting task, invoices, statements, proofreading reports,
memos, letters, invoices, presentations and other documents;
Reading and analyzing memos, submissions, letters to respond or distribute
adequately;
Reading and reviewing the work of colleagues, checking spelling and grammar;
Scheduling appointments, business travel and meetings.
Writing, entering data and distributing memos, correspondence and routine reports;
Manage inventory of office supplies and stationary;
Manage the availability of meeting rooms and material resources;
Print, bind and distribute documents for internal and external customers;
Proceed with the formatting and final editing of documents;
Review records or documents to find information;
Support the administrative team in achieving their goals;
Verify the accuracy of data and other information in the records and reports
Car Rental (Sadaf) June 2012 - September 2012
Dubai - UAE
Counter Sales Manager
• Responsible for providing customers with quality service by responding to inquiries about products or services and to handle and resolve complaints.
• Handled incoming phone calls from customers and encodes clients' information for credit card application.For any replacement and off-hire of car, I submitted a request in our Operation Dept with the correct information of the customer to be able to take an action pertaining to the request.
• Submitting reports such as Daily Sales in the counter, Traffic Fines incurred by the individual and corporate customer.
• Took down notes whenever there is a new implementation of instruction given by the management to excel the indoor sales.
• Avoiding mistakes and see to it that before giving and receiving cars, everything with be fine as per the company procedures to avoid difficulties when the problem is aroused.
• Attending call at all times and connect to the right concern person.
Car Fare Rent a Car L.L.C. April 2007 - June 22, 2012
Dubai - UAE
Counter Sales Representative
• Well delivered to the customers the car rates and explained with understanding the terms and conditions of renting cars by daily, weekly and monthly basis.
• Giving them a choices if incase of finding difficulties to decide with the rates or the car to be selected.
• Let the customer feel free to discuss their thought about renting car with us, few customers is very important person whereby the treatment should be reflected as good for the organization.
• Before giving the car with the customer it might be walk-in, by phone call or overseas booking, I see to it the car is in good condition inside and out.
• Once the customer got a choice which car to be rented explicit the requirements needed for renting car such as passport copy with valid visa, credit card and driver's license copy for individual customer to avoid inconveniences all the way of the transaction.
• In terms of payments collection, I see to it that all the individual customer advice well in advance with the payment so that there will be no problem. The choices are with them, as our procedure they can pay in cash, check or credit card.
• For any replacement and off-hire of car, I submitted a request in our Operation Dept with the correct information of the customer to be able to take an action pertaining to the request.
• Submitting reports such as Daily Sales in the counter, Traffic Fines incurred by the individual and corporate customer.
• Took down notes whenever there is a new implementation of instruction given by the management to excel the indoor sales.
• Avoiding mistakes and see to it that before giving and receiving cars, everything with be fine as per the company procedures to avoid difficulties when the problem is aroused.
• Attending call at all times and connect to the right concern person.
• Computer Secretarial cum Business Administration SY 1990 - 1992 San Pedro College of Business and Administration Philippines.
