Human Resources Officer
Palace Group
مجموع سنوات الخبرة :6 years, 9 أشهر
o Managing recruitment process (Job Description, Job Positing, Screening & Shortlist Candidates, Conduct Interviews, Evaluate & Prepare Offers & Onboard New Employees).
o Handling employees’ relations.
o Preparing payroll for employees and processing it through the WPS.
o Implementing new strategies, policies & procedures.
o Having good knowledge of the UAE Labor Law.
o Conducting exit interviews & using the feedback for overall improvement of the work culture.
o Track employees’ progress by preparing performance appraisals with accuracy.
o Manage recruitment process (Job Posting, Screening & Shortlisting Candidates & Set Interviews).
o Effectively track employees during projects to assure meeting deadlines.
o Handle coordination with the team and ensure timely and comprehensive support when needed.
o Prepare and present daily, weekly & monthly reports to the managers.
o Conduct helpful research about items needed & negotiate with suppliers for the best deals.
o Salesforce software administrator (setup, reports & conduct training for new employees).
o Ensure employees are compliance with the hotel rules, regulation & policies.
o Support guests whenever needed.
o Interviewed seasonal employees.
o Entered data about seasonal employees & assured receiving all the necessary
official documents.
o Prepared their contracts.
o Filed documents in an organized and proper way.
o Checked attendance.
Duties
o Well known of all the store updates (Discounts, promotions & new items).
o Assisted customers with their purchases though giving an effective detailed
description about products.
o Worked as a cashier.
o Handled phone calls.
Achievements
- Built out an excellent relationship with customers which increased their loyalty.
- Displayed a strong emotional control on customers during serious situations.