Senior Sales
BURBERRY
Total years of experience :17 years, 6 Months
1 - Order the shop and clean up the pieces and the replenishment of the pieces that were sold
2 - Product Knowledge for all the pieces in the shop
3 - continuous update of each new in the world of fashion
4 - Make customer service begins with Receive customers with a smile and welcome them and listen carefully to the customer and find out what the client needs and assist in the selection of sizes and suggest some of the pieces for them and communicate with customers during and after the sales process shows respect and concern for each client
5 - Report on the best-selling items and the worst sales items
6 - Dealing with Customer Feedback
7-useing RF gun to make all operations (receiving or sending items between all branches of Burberry _ knowing the quantity of any items in any branch - etc.)
8- make online orders to the customers from Burberry digital store
1 - Order the shop and clean up the pieces and the replenishment of the pieces that were sold
2 - Product Knowledge for all the pieces in the shop
3 - continuous update of each new in the world of fashion
4 - Make customer service begins with Receive customers with a smile and welcome them and listen carefully to the customer and find out what the client needs and assist in the selection of sizes and suggest some of the pieces for them and communicate with customers during and after the sales process shows respect and concern for each client
5 - Report on the best-selling items and the worst sales items
6 - Dealing with Customer Feedback
In Stores :
Prada, Marni, DolceGabbana, Gucci
1 - Order the shop and clean up the pieces and the replenishment of the pieces that were sold
2 - Product Knowledge for all the pieces in the shop
3 - continuous update of each new in the world of fashion
4 - Make customer service begins with Receive customers with a smile and welcome them and listen carefully to the customer and find out what the client needs and assist in the selection of sizes and suggest some of the pieces for them and communicate with customers during and after the sales process shows respect and concern for each client
5 - Report on the best-selling items and the worst sales items
6 - Dealing with Customer Feedback
Receive customers smiling face and taking them into shops and respond to all questions and solve any problem facing the client during or after the purchase and by the database is to communicate with them constantly and informed them about the arrival of new pieces or offers and in the case of operations complement after procurement process, such as repair or modification communicate with them.
Responsible for accounting clients in different ways of payment ( cash - Knet - gift voucher)
and print invoices and in the end of the day to report the details of operations to the direct manager.
Junior sales responsible for the arrangement of the items and cleaned inside the store and training on the principles of customer service.
1-Personal safety and social responsibilities. 2- Personal survival techniques and search & rescue. 3-Medical emergency basic training “Elementary first aid”. 4-Fire prevention and fire fighting.