Systems and Applications Engineer
SUMERGE
Total years of experience :4 years, 9 Months
Responsible for all technical aspects of our project implementation process and will work collaboratively
with the assigned implementation team, consisting of staff.
• Collaborate effectively with coworkers and customer team members to define product implementation
requirements based on business objectives
• Provide technical task status input to the project management function for all assigned engagements
• Use best practices for the design, implementation, and optimization of implementations
• Possess expert knowledge in solutions architecture and functional requirements for each engagement
• Stay on top of changing technology. Whether it is newly developed software or a new networking
program
• Facilitate the installation and configuration of customer hardware and software requirements
• Conduct solution tuning operational readiness validation testing
• Track and resolve implementation issues
• Create solution documentation and provide knowledge transfer / training
• Provide support related to solution implementation
Implementation Planning, prepares organization and align resources for the implementation &
deployment.
• Training the staff on the new processes
• User Acceptance Testing and sign-off for any new tools
• Move to production and deployment of the detailed design
• Develop Service Improvement Programs for any areas where KPIs/ SLAs are not being met
• Testing the deliverables of the implementation and comparing them to the Service Acceptance Criteria
• Project sign-off and Go Live activities.
Network Configuration and Troubleshooting on different mobile OS (Black Berry OS, IPhone OS, Android
OS, Windows Mobiles OS)
• Connection & Troubleshooting for USB Devices under different OS (Windows OS, Linux OS, Mac OS)
• Network Configuration and Troubleshooting for 3G routers and MIFI devices.
• ADSL advanced Configuration (static IP, port forward, DVR configuration)
• ADSL troubleshooting for line issues (line down, unstable, slow performance)
Technical Skills
• Windows, MAC O.S, Red hat Linux, AIX and Linux under system Z
• VMware virtualization family Workstation, ESXi, VSphere and VCenter
• Docker technology
• LDAP:
o Microsoft Active Directory
o IBM Security Directory Server (TDS)
• Database:
o Microsoft SQL server (Always On Availability Groups & Failover Cluster),
o IBM DB2 (HADR with TSAMP & Shared Storage with TSAMP)
• Application Server: IBM WebSphere Application Server Network Deployment
o WebSphere Application Server (WAS) is a software product that performs the role of a web
application server, it acts as software framework and middleware that hosts Java-based web
applications
• Webserver: IBM HTTP Server
o IBM HTTP Server (IHS) is a web server based on the Apache Software Foundation's HTTP Server
that runs on AIX, HP-UX, Linux, Solaris, JADE, Windows NT, IBM i and z/OS
• Software Load balancer: IBM Edge Load balancer
o WebSphere Application Server Edge Components for load balancing, caching and centralized
security for enhanced performance at the edge of the network.
• IBM WebSphere Portal
o IBM® WebSphere® Portal provides enterprise portals that help companies deliver highly
personalized, social experiences for their customers. Deliver faster response to the demands for
digital experience solutions by giving users a single point of access to the applications, services,
information and social connections they need. Provide pre-installed, pre-configured images and
expert deployment patterns for automated provisioning, aiding in the creation of an optimized
user experience. Help increase visitor response and reduce web operations cost.
Computer engineering Department • Graduation Grade: Good • Graduation Project: Grid Computing under Linux • Project Grade: Excellent
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