Renante Cea

Planning a Facebook Ad campaign
•Develop and execute social media strategies to increase brand awareness and engagement.
•Created and curated content aligned with brand messaging and audience interests.
•Launching and managing social media marketing campaigns.
•Analyzing campaign performance and making optimizations.
•Testing variations of Ads to determine the best performing and tracking results of each campaign.
•Responsible for packing and shipping orders and replied to all inquiries.

Maintained office PCs, networks, and mobile devices.
•Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
•Performed troubleshooting and repaired peripheral devices such as printers, scanners, and other IT equipment.
•Set up PCs, projectors, and microphones for use in video conferencing rooms.
•Monitored server room, wireless network, and other server infrastructure, keeping the system running smoothly.
•Linked computers to network and peripheral equipment.
•Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
•Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
•Performed installation, maintenance, and repair for complex internal computer hardware and various software applications.
•Explained technical information in clear terms to promote better understanding for non-technical users.
•Set up and maintained user accounts and client access.
•Completed routine and complex software installations, assisting users of various levels of computer sophistication in the operation of new and existing software.
•Performed troubleshooting to correct computer hardware and software malfunctions.
•Recommended new and replacement hardware and software purchases.
•Set up a network of hundred stations for monthly training.
•Installed and configured computer hardware, software, systems, networks, printers, and scanners.
•Providing technical support across the company (this may be in person or over Zoom/Skype).
•Identifying and resolving network and connectivity issues.