Admin Assistant & Sales coordinator
SNB Middle East
Total years of experience :2 years, 6 Months
SNB Middle East, DAFZA April 2011 - Dec 2012
Designation: Sales coordinator and Admin
• Efficient in handling the administrative and daily routine office job including the reception and petty cash and other clerical duties such as filing, photocopying, and collating.
• Efficient in attending the calls, giving correct and accurate information and supporting the customer.
•To prepare and update the data base.
•Arrange the sales meetings according to the time schedule.
•To support the customer according to their complaints, questions and requirements etc.
•To Keep the Records of the attendance, Telephone bills, Sales agreements, employee details and other company assets.
• Track office supply of stationery, pantry etc.
•Supporting the marketing department for the introduction of a new product, event etc.
•To support HR in co-ordinating the office, collection of records and keeping the attendance accurate, leave request, insurance for the new joinee, filing etc.
• Experience with the entire range of services ranging from travel arrangements, ticket booking, hotel booking, courier, accommodation for guest, arranging tour itinerary and meetings.
• Keep and manage customer database, follow up on customer log on issues or problems.
•To prepare the quotations.
• Co-ordinating with planning and production department to ensure the sale order delivered in time.
• Coordinating the logistics department regarding the shipping and delivery.
• Send the mail, and collect the invoice, payments, receipts, Schedule appointments, meetings and provide reminder.
•Co-ordination with customer and accounts department regarding the payments.
•To co-ordinate all the marketing head and all other administrative duties.
•To do the follow-up for the payments and new leads (sales meetings).
•Responsible in ensuring smooth operation in the department for an effectual flow of communication.
IMTECH, SHARJAH Feb 2011 - June 2011
Designation: Administration and Telemarketing
• Responsible for smooth running of Front Office, and Administration department.
• Managing the day to day operations of the organization.
• Conducting Interviews/ Exit Interviews.
• Streamlining operations, developing and implementing organizational solutions.
• Focused around organizational effectiveness, staff development.
• Completing special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
• Giving correct information to the students of University exams and Schedule.
• To provide accurate information to the Candidates and help them.
• To do documentation of all the day to day receipts, petty cash, bank deposit etc.
• To do the telemarketing in most pleasing and professional manner and convince the
Person.
ICIC PRUDENTIAL, KERALA June 2010 - Dec 2010
Designation: Public Relation Executive
* To maintain good relationship with customer.
* To provide accurate information to the clients and help them to choose appropriate plans.
* Experience in executing strategies towards exceeding pre-set targets.
* Received corporate level training for customer Relation Management.
* Excellent communication skills with abilities in leading teams towards achieving organizational goals.
❖ Pursuing MBA (H.R) from Mahatma Gandhi University
❖ Master of Arts ( English Literature) from Mahatma Gandhi University, Kerala 2007-2009 ,
❖ Bachelor of Arts (English Literature) from Calicut University, Kerala (2004- 2007)