customer service executive and sales
National General Insurance
مجموع سنوات الخبرة :0 years, 11 أشهر
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
• Keep records of calls and sales and note useful information
➢ B.TECH (IT) Institute: M.I.E.T engineering college Duration: 2010-2014 Percentage: 78%
➢ HSC Institute: Sri Saraswathi Padasala Girls Higher Secondary School Major: maths, physics, chemistry, computer science Duration: 2010 Percentage: 70%
➢ SSLC Institute: Sri Saraswathi Padasala Girls Higher Secondary School Duration: 2008 Percentage: 90% AREA OF INTEREST ➢ C Language ➢ Object Oriented conception (C++, basics of Java) ➢ Web technologies ACADEMIC PROJECTS Title: MULTIPLE DATA COMMUNICATION IN BROADCAST NETWORK Environment: C# & .NET Team size: 3 members per team Duration: 6 months Abstract: It is mainly for provide fast transmission.