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Reynaldo Revecho, Regional Demand Planner

Reynaldo Revecho

Regional Demand Planner·SC Johnson

Philippines

Master's degree, Masters in Business Administration

Work experience

Total years of experience: 17 years, 1 months

Regional Demand Planner

March 2016 - Present

SC Johnson

Philippines

March 2016 - Present

-Develop the baseline forecast through APO using statistical modeling and provide analytic for the full portfolio they support using shipment history, historical events, and market/data trends.

-Maintain professional relationships with local and remote supply chain planning partners. The role expands to include contributing to special projects and other supply chain initiatives.

Company industry:
FMCG
Job role:
Other

Analyst, Customer Supply Chain

October 2014 - February 2016

SC JOHNSON PHILIPPINES ROHQ

Philippines

October 2014 - February 2016

. Responsible for validating and executing orders for data accuracy including product files, SAP master & customer data, pricing discrepancies, order date alignment etc.;
2. Identify and solve systemic and complex order fulfillment and supply chain related issues. Provide analytic assessment of day-to-day issues; as well as strategic order management opportunities and SAP enhancements and other system changes.
3. Identify opportunities to improve work team and department efficiency, evaluate risks /opportunities, and lead the implementation of those opportunities. Ensure that improvements are aligned with business strategies.
4. Participate in a culture of continuous improvement utilizing LEAN concepts, tools, and methodologies to eliminate waste as one of the primary goals of the organization.
5. Take a leadership role among team members; demonstrating an expertise in Customer Service related processes, policies, and systems.

Company industry:
FMCG
Job role:
Customer Service and Call Center

Regional Marketing Executive

January 2013 - October 2013

Obetech Pacific Sdn Bhd

Indonesia

January 2013 - October 2013

• Previously based in Jakarta, Indonesia
• Acted as Product Specialist for petroleum products such as White Oil and Transformer Oil, Finished Lubricants, RPO, Base Oil, etc.
• Handled oleo-chemical exports from Indonesia as well as managed the logistic function by quickly learning and applying the principles of international trading
• Performed other roles in the Jakarta office such as administration and recruitment officer
• Supported other Obetech companies in the region and traveled to Thailand, Indonesia, Malaysia and Myanmar for business and marketing assignments
• Handled business development initiative in Myanmar wherein the primary objective was to assess the viability of establishing a presence in this newly-opened market
• Initiated the customer networking activity to start the trading business in Myanmar

Company industry:
Oil & Gas
Job role:
Marketing and PR

Customer Management Officer

July 2008 - October 2011

Smart Communications Inc

Philippines

July 2008 - October 2011

• Effectively handled sales and after sales requirements, provided quality customer service and promoted company products and programs
• Developed the ability to manage difficult cases in customer complaints with the use of technical abilities and good communication skills
• Awarded as one of NCR’s 2010 “Marksmanship Badge” for exhibiting the highest level of knowledge or skill in sales and customer-relations management.
• Recognized as the Customer Management Officer with the most number of customer commendations in 2011.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Technical Solutions Specialist

December 2006 - February 2008

Siemens Inc

Philippines

December 2006 - February 2008

Provided technical assistance to US clients in computer software and hardware troubleshooting.

Company industry:
Software Development
Job role:
Customer Service and Call Center

Education

San Beda College- Alabang

December 2014

December 2014

Master's degree, Masters in Business Administration

Philippines

GPA (point): 3.61 out of 4

GPA (point): 3.61 out of 4

-finished academic unit requirements by the program.

Mindanao State University, Main Campus,

April 2004

April 2004

Bachelor's degree, Business Administration Major in Entrepreneurial Marketing

Philippines

Skills

Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Business Development
Expert
Business Development
Expert
International Trade
Expert
International Trade
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Computer Literate
Expert
Computer Literate
Expert
Sales and Marketing
Expert
Sales and Marketing
Expert
Customer Relations Management
Expert
Customer Relations Management
Expert
SAP PRD
Expert
SAP PRD
Expert
SAP APO
Expert
SAP APO
Expert

Languages

Spanish

Intermediate

English

Expert

Training and Certifications

Certifications
Massachusetts Institute of Technology- CTL.SC2x: Supply Chain Design
Jan 2016
Certificate of Completion- LEAN Program
Oct 2015

Training
ISO 9001: 2008 Quality Management System Foundation Course
SGS Philippines
Jul 2014

Recommendations

Ramil Bonifacio

Apr 2014

Apr 2014

Deputy General Manager for Asia BusinessClient

I met Mr. Reynaldo Revecho when he was a frontliner for Smart, the biggest telecom company in the Philippines where he handled both sales and CS functions. Mr. Revecho is effective in being a customer service representative for he exerts extra effort in understanding the needs and concerns of customers. He also has this rare trait of being comfortable in both technical and commercial discussions -- no doubt a result of being a quick learner and having a desire to excel in whatever he does. I am certain this was the very reason why he was always asked to handle VIP clients and difficult customer complaint cases. He communicates well, generates innovative ideas and has been proven to be hardworking. He never stops until he has achieved closure to an unresolved customer case. Mr. Revecho will surely be an asset to the organization he will be joining.

Hobbies and interests

business development, Sales, customer service, travel, culture and history

• Marksmanship Badge Awardee- Smart NCR , December 2010 • President, Junior Entrepreneurial Marketing Association, 2003-2004 • Participant, Philippine Marketing Association (PMA) Seminar on Marketing • Mr. Executive 2003 First runner-up, Federation of Junior Marketing Association First Citywide Convention, Cagayan de Oro City, September 2003

reading history books, watching tv, movies, travel and discovering different cultures