Archiving Assistant / End-user Support
DP World
Total des années d'expérience :15 years, 8 Mois
In- charge of Archiving "paperless campaign" policy and procedure for the whole DP World and each business units.
System Administrator of Document Management System application/platform to ensures that the operation of all end-users is working amoothly
Technical Support performs software troubleshooting, monitoring critical data used in the system to ensures system reliability
End-user support performs software installation and utilization, walkthrough trainings, department visitation to guarantees we meet their requirements
Ensures that all workstations on the network are in good running condition at all times. Ensures that the network system is on-line at all times. Maintain the connectivity of workstations to workstations as well with the network server (LAN and WAN). Troubleshoots computer hardware and software as well as the network. Installation of applications and ensures its compatibility with existing system. Manage company website updates and programming.
Server/Network Remote Access Connection wired and wireless.
Prepares database template and programs for auto ID/Barcoding system implementation for the company (On-going Task)
Manage of extreme gaming computer and consoles(Alienware), Cisco network servers, gaming servers, Media center servers and hyper threading internet connections. Maintenance of network and its peripherals. Hosting multi global gaming tournaments (World Championships Gaming)and other foreign gaming tournaments. Managing Online Games. Installations of multi hub network gaming. Extreme gaming consoles setup. Installations of Software and Hardware.
Maintenance of computer hardwares and softwares, printers, scanners and digital accessories. Maintains and compiles product specification files per customer and administrative files. Continuously recommends to management upgraded system to use to achieve better customer product files for marketing, inventory, warehousing and payroll system. Assists in over-all administrative works.
Ensures that all computers on the network are in good running condition at all times. Ensures that the network system is on-line at all times. Troubleshoots computer hardware and software as well as the network. Installs operating systems and programs and ensures its compatibility with existing programs of the managers. Designs and lay-out cable installation and wiring of the network. Prepares databases and programs as requested.
Submit technical evaluation reports, regarding hardware & software platforms to ensure optimum systems availability, performance quality & security.
Administer/Implement/Install hardware & software systems approved by management. Perform problem determination, repair & troubleshooting system & program deficiencies. Run diagnostic tests and analyses to isolate & correct system related problems. Handle application development QA, stress test & related tasks in order to ensure reliable, stable & scalable solutions and/or services. Perform evaluation of new system technologies to support current & future endeavors of the company. Regularly assess & evaluate hardware & software systems in services to ensure their compliance to new/updated technologies & make capacity planning recommendations as necessary. Render support to the Operations group whenever necessary in a professional manner with goal of ensuring total customer satisfaction. Provide support to external departments/customers as required to the business.
Unload PC Rental PRO Clients for maintenance or for Official use, perform 2nd level repair on hardware trouble (when needed), prepares and submits the following documents or reports. Monthly Sales and Productivity Analysis Report, Monthly and Year-To-Date Store BSC Performance, Manpower Labor Matrix, Consumables Forecast and Inventory Report, Store Facility Concerns.
In charge on cash register, monthly transaction reports, employees payroll, business documentations, transaction papers, ensures that all computers work properly, monitor daily transaction, does maintenance of computers and peripherals, assisting on technical matter involving computer errors and installation, maintenance of computers and network administration, installation of software/hardware and internet configuration, all around computer repair and installation, encoding, assembling computer units, repairing of motherboard problem, and installation of computer accessories, wireless services.
BACHELOR OF SCIENCE IN INFORMATION AND COMPUTER SCIENCE University of the Cordilleras Philippines