Chief Operating Officer
Four Bridges
مجموع سنوات الخبرة :15 years, 1 أشهر
• Overseeing daily operation and improving operations process.
• Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels.
• Implementing Strategy.
• Establishing policies that improve and promote company vision and culture.
• Analyze internal operations and identify areas for process enhancement.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
• Overseeing daily operation and improving operations process.
• Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels.
• Implementing Strategy.
• Establishing policies that improve and promote company vision and culture.
• Analyze internal operations and identify areas for process enhancement.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
• Preparing proposals to introduce the company’s mission, vision, and services to potential new clients
• Launching new services
• Monitoring market surveys, analyzing reports, and benchmarking the company’s records with the market
• Developing training programs and teams' KPI
• Train and develop sales forces to reimagine the possible and to work with care and integrity.
• Monitoring sales forces, setting individual sales targets with the team, and tracking sales goals.
• Training and developing the sales team, product knowledge, and sales skills
• Develop a business plan for sales, revenue, and expense controls.
• Coaching, mentoring, evaluating, and providing feedback to team members. Fostering a competitive yet collaborative team environment.
• Developing the company’s mission and vision, action plans, and budgets
• Coordinating, planning, and routing of the Sales team within the Market and with the distribution department.
• Recruiting and Training Sales Representatives.
• Setting Sales & collections targets.
• Coaching and mentoring the sales forces.
• Planning procedures to achieve sales forecasts and revenue targets.
• Preparing proposals, and quotations to potential customers
• Maximizing market opportunities and expanding target clients to include all possible sales resources.
• Identifying new business opportunities.
• Building a chain of more than 800 clients in one area.
**Multitasking: Procurements, purchases, costing, pricing, setting offers, logistics, callbacks
• Managing clients' and suppliers key accounts along with the imports of pharmaceutical products.
• Registration of newly acquired products.
• Planning, execution, and implementation of sales strategies.
• Pricing and setting medical sales offer.
• Periodic Field Visits /Pharmacies and Doctors.
Medical Representative
OTC Line & prescribed medicines in South Lebanon - Dahieh - Aley - Chouf.
Sales Representative
• Promoting Pharmaceutical products in Keserwan Area - Saida - Chouf - Aley.
• Assisting the sales manager to provide professional customer service and motivating the sales team in order to achieve the overall corporate sales objectives.
• Supervise sales representatives in their daily tasks.
• Developing reports showing sales %, adherence, attendance, etc.
• Communicate all employee relations issues, concerns, and incidents to the sales manager.
• Processing foreign orders (Importing).
• master's in sciences - Biology (M1), Lebanese University, Beirut, Lebanon 2003 • bachelor's in sciences - Biology - Lebanese University, Beirut
High school diploma-Lebanese Baccalaureate - Jdeideh High School - Lebanon 1998