Senior Travel Consultant Admin/ Operations
Rona Tourism and Cargo LLc
Total years of experience :15 years, 3 Months
• Attention to detail, excellent planning, organizing and time management
• Perform various secretarial/ clerical duties.
• Reserve bookings and issue tickets of the passengers travel dates.
• Handling corporate clients.
• Reconciling credit cards transaction.
• Attending customer complaints, suggestion, claims.
• Answer incoming calls and attending client’s queries.
• Handling corporate bookings and holidays.
Duties and Responsibilities
• Reserve bookings and issue tickets of the passengers travel dates.
• Handling corporate clients.
• Reconciling credit cards transaction.
• Attending customer complaints, suggestion, claims.
• Answer incoming calls and attending client’s queries.
• Handling corporate bookings and holidays.
Reserve bookings and issue tickets of the passengers travel dates.
• •Answer incoming calls and attending clients queries
• •Take good care of the demands of regular customer’s concern.
• •Monitoring flights for flight disruptions.
• •Attending complaints for passengers in the Terminal Airport,
• (With baggage lost, late check in, Flight disruption)
• Reserve bookings and issue tickets of the passengers travel dates.
• Reconciling credit cards transaction.
• Attending customer complaints, suggestion, claims.
• Answer incoming calls and attending client’s queries.