Rhea Khoury

Mandaloun is a group of family run Lebanese restaurants where casual dining meets
great food in stylish surroundings with outstanding service
Position: Group HR Manager
Doha Pre- Openings:
Al Mandaloun Waterfront - St Regis Hotel - Doha
Pre-Opening Team Member - Heading the Human Resources function.
Al Mandaloun Beach Club - St Regis Marsa Arabia, The Pearl, Qatar
Pre-Opening Team Member - Heading the Human Resources function.
▪ Responsible of developing HR Management tools and recruitment strategies,
implementing systems for managing staff benefits, payroll, behavior & induction
(onboarding) of new employees
▪ Ensure job descriptions are up to date
▪ Develop & implement an HR manual, company handbook, SOPs, policies and
procedures, training and induction
▪ Bridge management and employee relations by addressing demands, grievances or
other issues ▪ Manage the recruitment process
▪ Support current and future business needs through the development, engagement,
motivation and preservation of human capital
▪ Develop and monitor overall HR strategies, systems, tactics and procedures across the
organization
▪ Nurture a positive working environment
▪ Oversee and manage a performance appraisal system that drives high performance
▪ Assess training needs to apply and monitor training program

Al Mandaloun Waterfront - St Regis Hotel - Doha

Pre-Opening Team Member - Heading the Human Resources function.

Al Mandaloun Beach Club - St Regis Marsa Arabia, The Pearl, Qatar

Pre-Opening Team Member - Heading the Human Resources function

- Maintain and update all employee files and records in electronic and paper forms
▪ Handle all recruitment process
▪ Implement the induction program and ensure a qualitative orientation process exists for
newly hired staff
▪ Create Job Descriptions
▪ Develop job offers and employment contracts
▪ Take in charge new candidate’s formalities
▪ Keep track of annual leave record
▪ Handles employees’ complaints, warnings whenever a problem escalates
▪ Coordinate with the accounting department for payments and expense claims
▪ Manage employee social security movements (Monthly and yearly declarations) and
coordinate with the NSSF representative.
▪ Fill the Income Tax Declarations (R3, R4, R6, R7) and coordinate with the Auditor
▪ Handle the preparation and validation of payroll data and work effectively with the
accounting department to ensure timely and accurate payment of salaries and
allowances.
▪ Memos
▪ Schooling
▪ HR Forms (employment and bank certificates, allocation and clearance, security, double
shifts, extra, advance, loan, salary increase….)
▪ Warning and deductions
▪ Enhance job satisfaction by resolving issues promptly
▪ Manage the daily attendance, analyze and highlight the questionable matters to the HR
Manager
▪ Validate all employee’s reports on a monthly basis
▪ Ensure the implementation of all the HR related policies and procedures in the
workplace
▪ Accountable for the monthly reports requested

Maintain and update all employee files and records in electronic and paper forms
▪ Take in charge attendance monitoring using Time Management and CHIP softwares
▪ Handle all recruitment process for Permanent and Seasonal Staff
▪ Create Job Descriptions
▪ Develop job offers and employment contracts
▪ Take in charge new candidate’s formalities
▪ Keep track of annual leave record
▪ Handles employees’ complaints, warnings whenever a problem escalates
▪ Assist in the creation of the HR Department budget
▪ Modify HR policies and create new forms
▪ Conduct exit interviews
▪ Coordinate with the accounting department for payments and expense claims
▪ Manage employee social security movements (Monthly and yearly declarations) and
coordinate with the NSSF representative.
▪ Fill the Income Tax Declarations (R3, R4, R6, R7) and coordinate with the Auditor
▪ Handle the preparation and validation of payroll data and work effectively with the
accounting department to ensure timely and accurate payment of salaries and
allowances.
▪ Action Form including a complete payroll model with formulas and generated reports
▪ Coordinate all legal papers of foreign employees (Work permit, residence permit,
contract, insurance and related fees) and file all copies
▪ Schooling
▪ Coordinate the weekly extra staff
▪ HR Forms (employment and bank certificates, allocation and clearance, security, double
shifts, extra, advance, loan, salary increase….)
▪ Coordinate the F&B employees’ health certificates process for the ministry of health and
registration of all documents.
▪ Warning and deductions
▪ Coordinate with the company lawyer for all legal related issues as requested.
▪ Attend daily and weekly Head of Department Meetings
▪ Enhance job satisfaction by resolving issues promptly

▪ Identifying recruitment needs.
▪ Meeting with clients
▪ Ensuring all vacancies is filled with the suitable candidates.
▪ CV Screening and selection.
▪ Conducting orientation and welcoming new entrants.
▪ Preparing draft job descriptions.
▪ Online Jobs Postings
▪ Customer service, follow ups, development and conservation.
▪ Preparing various report including attendance, leave reports, production reports, client
summaries, policy reports and customer service related reports.
▪ Interviewing shortlisted applicants and selecting the suitable candidate for the position.
▪ Plans, prepares, and participates in job fairs.