CUSTOMER SERVICE / HR ADMIN
FIORE ROSSO FURNITURE LLC
Total years of experience :15 years, 9 Months
Answer telephones and transfer to appropriate staff member.
Meet and greet clients and visitors.
Create and modify documents.
Perform general clerical duties
Maintain hard copy and filing system.
Research, price, and purchase office supplies.
Maintains customer records.
Prepare custom invoices.
Prepare Export invoices.
Prepare TR payments.
Prepare quotations.
Scheduling all the shipment arrives.
Answering all inquiries from company website.
Answering all inquiries from company email.
Manage all the complaints from customer.
Manage the daily sales delivery invoices from all the shops.
Assist with all other office administrative duties.
t e s files. Establishes a n d i m p r o v e s own filing system. Requisitions, maintains and distributes office stationery and supplies
Cross checks the invoices, LPO’s,
Receives sorts and distributes all incoming mail. Makes copies as needed and presents t o G e n e r a l Manger. Prepares outgoing mail / courier to dispatch. Receives sorts and distributes all incoming mail. Makes copies as needed and presents to General Manger. Prepares outgoing mail / courier to dispatch.
Handles the proceedings of the Workmen Compensation of the laborers and staffs.
Carries out reception duties at assigned office. Includes screening and receiving people coming into the office of assigned supervisor, answering queries and scheduling appointments.
Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.
Coordinate meetings, including travel arrangements and expense
reports.
Arranges for travel meetings and accommodation as instructed for the management.
Organizing project files, assisting with handing specific tasks to team members, handling scheduling for project material, maintaining the client list and retaining purchase order and invoices for project materials
Oversees the human resource database. Ensures that system records and files are accurately recorded and cross checked, well maintained in accordance with legal requirements and Company policies.
Reviews, updates and maintains proper filing of insurance policy
Liaise with the concerned personnel on all Visa and Labour Card proceedings, cancellations and transfers
Negotiate for best purchasing package (in terms of quality, price, term, delivery and service) with suppliers and sub-contractors assigned.