Rhia Laurel

• Multi-tasking
ASSISTANT SALES & MARKETING MANAGER
2013, January -Up to Present
Grand Regal Hotel Doha (formerly known as MerwebHotel Central Doha)

SALES & MARKETING EXECUTIVE
2012, December- 2013, January
Grand Regal Hotel Doha (formerly known as MerwebHotel Central Doha)
Qatar

• Establishes and maintains files on active accounts within areas.
• Provides feedback to Sales Manager In-Charge on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in market areas.
• Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times
• Attends meetings as requested.
• Submits weekly sales reports, and weekly call planner as required by HOD.
• Supports hotel promotions and events and ensures information is fed into the market.
• Attends functions held in-house as per instructions from Sales Manager In-Charge.
• Performs related duties and special projects as assigned.

SALES & MARKETING EXECUTIVE
2011, July - 2012, November
MerwebHotel Central Doha (under Katara Hospitality formerly Qatar National Hotels Company)
Qatar

• Generates & maintains customers of defined accounts (face to face, telephone calls & entertainments)
• Identify NEW potential accounts.
• Solicits & serves transient & group business & meetings from commercial accounts & any other source.
• Entertains guests in the hotel.
• Conducts site inspections.
• Regular follow-up on account's production.
• As directed, participates in promotional events within the hotel, the industry & Customer organizations, in order to promote & maximize the sales.
• Flexibility in working hours, as required.
• Attends departmental, communication meetings & training sessions & operates in line with the instructions received.
• Within established parameters quotes & negotiates prices with customer representatives.
• Adheres to the hotel rules at all times.
• Has full knowledge of the hotel's safety & emergency procedures.

HR COORDINATOR
2011, January - 2011, June
Century Hotel Doha
Qatar

• Identify staff vacancies and recruit, interview and select applicants.
• Give assistance for Visa Processing, Medical, Finger Print for Immigration purposes and Residence Permit Processing for Staff.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, coordinates firing employees, and administering disciplinary procedures.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Analyze training needs to design employee development, language training and health and safety programs.
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Conduct exit interviews to identify reasons for employee termination.

PUBLICITY COORDINATOR (PR COORDINATOR)
(Fashion Department Store and Affiliates)
SM Head Office - Publicity and Marketing Department
Manila, Philippines
2008, December - 2009 March (PROJECT BASED for 3 Months)

• Lead correspondence between reporters and clients to facilitate interviews, reviews, television and radio appearances, and general media placements
• Assist with client mailings (CDs, screeners, etc.) and press kit creation
• Assist with editorial follow-up via phone and e-mail (must have persistent follow-through)
• Assist with creating editorial pitches, writing of press releases, and overall story ideas
• Research editorial calendars and client-related background materials
Clip media placements and track placements in impressions sheets for delivery direct to clients

ROOM SALES ACCOUNT MANAGER
Sales & Marketing (Rooms Division)
The Heritage Hotel - Manila
Philippines
2007, October - 2008, April
• Building a 'territory'
• Achieving sales targets
• Delivering sales presentations to high-level executives
• Attending client meetings
• Maintaining and expanding relationships with existing clients
• Submits reports and all other required paperwork to management as directed in an accurate and timely manner

2005, November - 2005, December (1 Month Event)

VIP LIAISON OFFICER (Water polo Event)
Philippine Sports Commission
Manila, Philippines
2005 23rd Southeast Asian Games