Receptionist Secretary
Business Trading Company
Total years of experience :10 years, 9 Months
*I AM THE FIRST POINT OF CONTACT FOR THE COMPANY AND I WILL PROVIDE ADMINISTRATIVE SUPPORT FOR THE WHOLE MANAGEMENT.
*HANDLE THE FLOW OF PEOPLE THROUGH THE BUSINESS AND ENSURE THAT ALL RESPONSIBILITIES ARE COMPLETED ACCURATELY AND DELIVERED WITH HIGH QUALITY IN A TIMELY MANNER.
*SERVE VISITORS WITH GREETING, WELCOMING, *DIRECTING AND ANNOUNCING THEM APPROPRIATELY.
*ANSWER, SCREEN AND FORWARD ANY INFORMATION WHEN NEEDED.
*HANDLE ALL THE TELEPHONE CALLS (CUSTOMER INQUIRY ABOUT SHOPS AND NUMBERS, CUSTOMER COMPLAINTS, AND AS HELP DESK PERSONNEL FOR ALL INFORMATION.
*LEASING INQUIRY, EMAILS AND ASSISTING ALL THE CLIENTS, TENANTS AND VISITORS WHO COME AND GO.
*RECEIVE ALL THE DOCUMENTS TO BE DISTRIBUTED TO ALL DEPARTMENTS AND ABLE TO RECEIVE ALSO.
*SORT AND FORWARDING MAILS.
*DOING THE COURIER TASK AS I FIX AND ORGANIZE ALL THE DOCUMENTS TO BE SEND TO THE DIFFERENT PERSONNEL'S AND COUNTRIES.
*FILLING, SORTING, BINDING, PHOTO COPY, LAMINATING AND ALL PAPER WORKS
*ARRANGING THE FACILITIES TO BE USED FOR ALL THE MEETINGS AND OTHER AGENDAS. AND I WAS ABLE TO COORDINATE TO THE SUPPLIERS NEEDED BY THE COMPANY.
*ABLE TO MAKE REPORTS, MEMOS LETTER AND PURCHASE ORDERS.
MAINTAIN TENANTS AND EMPLOYEES FILES, RECORDS AND DOCUMENTS.
CUSTOMER SERVICE SKILLS.
*PROBLEM SOLVING AND ANALYTICAL SKILLS
*DEVELOPING VISUAL CONTENT LIKE PHOTOGRAPHS OR VIDEO.
*EDITING, CAPTIONING AND REVISING SOME ADVERTISEMENT AND PROMOTIONAL ADS THROUGH FACEBOOK, INSTAGRAM AND TWITTER.
*CHECKING FOR THE QUESTIONS AND CLARIFICATIONS OF THE CUSTOMERS TIME TO TIME.
- I AM THE FIRST POINT OF CONTACT FOR THE COMPANY AND I WILL PROVIDE ADMINISTRATIVE SUPPORT FOR THE WHOLE MANAGEMENT.
-HANDLE THE FLOW OF PEOPLE THROUGH THE BUSINESS AND ENSURE THAT ALL RESPONSIBILITIES ARE COMPLETED ACCURATELY AND DELIVERED WITH HIGH QUALITY IN A TIMELY MANNER.
- SERVE VISITORS WITH GREETING, WELCOMING, DIRECTING AND ANNOUNCING THEM APPROPRIATELY.
- ANSWER, SCREEN AND FORWARD ANY INFORMATION WHEN NEEDED.
- HANDLE ALL THE TELEPHONE CALLS (CUSTOMER INQUIRY ABOUT SHOPS AND NUMBERS, CUSTOMER COMPLAINTS, AND AS HELP DESK PERSONNEL FOR ALL INFORMATION.)
- LEASING INQUIRY, EMAILS AND ASSISTING ALL THE CLIENTS, TENANTS AND VISITORS WHO COME AND GO.
- RECEIVE ALL THE DOCUMENTS TO BE DISTRIBUTED TO ALL DEPARTMENTS AND ABLE TO RECEIVE ALSO.
- SORT AND FORWARDING MAILS.
- DOING THE COURIER TASK AS I FIX AND ORGANIZE ALL THE DOCUMENTS TO BE SEND TO THE DIFFERENT PERSONNELS AND COUNTRIES.
- FILLING, SORTING, BINDING, PHOTO COPY, LAMINATING AND ALL PAPER WORKS
- ARRANGING THE FACILITIES TO BE USED FOR ALL THE MEETINGS AND OTHER AGENDAS. AND I WAS ABLE TO COORDINATE TO THE SUPPLIERS NEEDED BY THE COMPANY.
- ABLE TO MAKE REPORTS, MEMOS LETTER AND PURCHASE ORDERS.
- MAINTAIN TENANTS AND EMPLOYEES FILES, RECORDS AND DOCUMENTS.
- CUSTOMER SERVICE SKILLS.
- PROBLEM SOLVING AND ANALYTICAL SKILLS
- DEVELOPING VISUAL CONTENT LIKE PHOTOGRAPHS OR VIDEO.
- EDITING, CAPTIONING AND REVISING SOME ADVERTISEMENT AND PROMOTIONAL ADS THROUGH FACEBOOK, INSTAGRAM AND TWITTER.
- CHECKING FOR THE QUESTIONS AND CLARIFICATIONS OF THE CUSTOMERS TIME TO TIME.
-Provide literature and information to clients concerning local, interstate
and international tours, travel routes, accommodation, local customs,
-fares, and travel regulations.
-Discuss client requirements and advice on suitable options
-Plan, prepare and cost itineraries (travel plans) for clients
-make travel, accommodation and related bookings
-Clerical and administrative skills
-answering telephone calls
-errands
-filing documents
-administrative skills