Receptionist
Zabeel Veterinary Hospital
Total years of experience :22 years, 2 Months
-Monitors doctors' schedules and patient flow from check-in to discharge.
-Invoicing.
-Manages hospital paperwork and clients/patients database for clinical and financial arrangements.
-Maintains proper documentation of medical records.
-Welcomes clients and visitors, and attends to their needs.
-Receives and manages telephone calls.
-Schedules appointments and procedures.
-Calls clients to remind them of appointments.
-Uses positive customer service skills for client and staff communication.
-Receive and distribute mail, faxes, courier services, and messages.
-Relay appropriate information to/from clients to doctors and/or management
-Administers and monitors client’s satisfaction survey.
-Minutes of meetings when required and circulate accordingly.
-Monitors office equipment to ensure it is in good working order.
-Any other tasks required by the Assistant Manager for the effective operation of the Hospital, within the competencies identified.
•Reported to the Procurement Manager.
•Raised purchase orders required for the daily operations of the company, including but not limited to: raw materials, services, equipment, and other requirements (local, international, projects, capital expenditures orders).
•Coordinated with the Accounts team in processing of payments for the suppliers by submitting invoices; with the Warehouse and Transport teams with regards to delivery and/or collection of orders.
•Negotiated prices with current, new, and prospective suppliers.
•Arranged samples of new items for testing (research and development) of the Production team.
•Responsible for the safekeeping of hard and electronic copies of purchase orders and other documents pertinent to the Procurement team.
As Procurement Officer (July 2010 - February 2016):
• Reported directly to the Production Manager.
• Handled purchasing of raw materials required for the printing and production operations of the company, which involved preparing requests for quotations for suppliers, price negotiation, sourcing of new suppliers, sending purchase orders and following up of deliveries.
• Updating of purchased and delivered items/materials on the company’s system.
• Coordinated with the Production Department concerning raw material requirements.
• Maintained and updated supplier databases and price lists.
• Responsible for collating documents necessary for issuing of payments to suppliers: purchase orders, delivery notes, material requests, invoices, job orders.
• Assisted the Accounts Department in following up, issuance, and processing of payments for the suppliers.
As Accounts Coordinator (March 2015 - February 2016):
• Reported directly to the Finance & Admin. Manager.
• Assisted the Accounts Department in following up of payments of the clients.
• Assisted the Sales Account Executives by taking enquiries and instructions from clients about their job orders (specifications of the size, colors, kind of papers to be used, etc.).
• Issuance of client invoices once the job orders have been approved, and submits the same to the Accounts Department for closing.
• Updated clients’ credit application, aging and collection reports, and database.
• Prepared weekly aging receivables and collection report.
As Receptionist (July 2010 - December 2012):
• Reported directly to the General Manager.
• Responsible for the front line activities of the company such as receiving guests and handling enquiries thru phone calls and walk-ins.
• Answered, screened, and made phone calls as per staff’s request.
• Ordered office supplies for the Admin. staff.
• Coordinated with the IT department by coursing through IT-related problems of the office.
• Reported directly to the Project Manager
• Was responsible for the scanning, encoding, linking and filing of the project’s documents.
• Assisted the Project Manager/ Project Engineers/Site Engineers.
• Executed administrative functions for a specific project as determined by Company policies and procedures.
• Managed external distribution and recording release of documentation of client’s deliverables.
• Prepared Daily Site reports, Weekly and Monthly reports and other technical submittals, in coordination with the engineers for the main contractor and consultants.
• Reported directly to the Senior Civil Engineer
• Was responsible for control of Technical Submittals i.e. Submittals For Review (SFR), Requests For Information (RFI), Design Change Notification (DCN), Civil Drawing and E&M Drawing Control databases as issued to Nakheel, the Independent Checking Engineer (ICE) and subcontractors’
• Compiled Technical Submittals and records all relevant data in SFR, RFI, DCN and Civil/E&M drawing databases.
• Coordinated with Senior Document Controller and Data Entry Clerk to ensure that all subcontractors’ incoming technical documents and ICE/Nakheel responses to Technical Submittals are fully cross referenced in the correspondence Document Control database.
• Reported directly to the Chief of the Office Facilities Maintenance Section as a Secretary (which supervises the administrative facilities, repair, and renovation of office structures, and janitorial services of the office).
• Handled clerical works such as preparation and encoding of disbursement and requisition/issue vouchers and memoranda, filing of documents, and other communication relative to the function of the office.
• Typed office correspondences, telegrams, memoranda, pleadings, motions, briefs, contracts and opinions and/or other routinely reports for proper transmittal to various directorates/offices.
• Maintained and organized the filing system of the section, and records on the logbook all incoming/outgoing communications, correspondence, memoranda to/from other directorate/offices/parties and thereby maintaining files of the department.
• Maintained copies of released communications and/or memoranda and locate the same when needed by staff or other NFA personnel.
• Directly reported to the Vice President of the New Business Development Department, which handled the implementation of the company’s new business initiatives and its strategic development.
• Safekeeping, filing, and controlling of all documents of the New Business Development Department.
• Organized preparations for staff meetings such as scheduling and reservation of venue and arrangement of equipments required for the presentations.
• Reported directly to the Chief of the Regional Enforcement and Investigation Office.
• Handled clerical works such as filing and typing of resolutions, accomplishment reports, mission orders, memoranda, clearances, statements of violations, and other communication relative to the function of the office.
• Prepared the monthly accomplishment reports with regards to apprehended and resolved violations.
• Answering phone inquiries.
• Handled the clerical and financial operations of the internet café
• Assisted in the technical operations of the shop
• Coordinated with the external technical support team for the computer hardware
• Reported directly to the Area Sales Manager.
• Handled marketing of processed meat products to different corporations in the Makati Business District.
• Organized product sampling for prospective clients thru coordination with plant staff.
• Did field works which included attending appointments/meetings with each client company’s contact person.
• Prepared/encoded sales reports.
• Telemarketing.
• Hit 110% of target sales quota.
June 1998 - April 2001 Polytechnic University of the Philippines (Taguig Campus) - Philippines B. S. in Information Technology - Graduate
June 1996 - March 1998