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Rian Ahmed Musa Elshareef Elsiddig  Elshareef Elsiddig , تأكيد جودة

Rian Ahmed Musa Elshareef Elsiddig Elshareef Elsiddig

تأكيد جودة·MTN SUDAN

Egypt

Bachelor's degree, إدارة اعمال

Work experience

Total years of experience: 18 years, 0 months

تأكيد جودة

December 2006 - November 2024

MTN SUDAN

Khartoum, Sudan

I found this job using Bayt.com

December 2006 - November 2024

تقييم الموظفين العاملين بالشركه لتقديم افضل خدمه للمشتركين وأسرع حل للشكاوي

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Ahfad University For Women

April 2005

April 2005

Bachelor's degree, إدارة اعمال

Sudan

GPA (rating): Good

GPA (rating): Good

توظفت في شركة .MTN SUDAN في Call Center عام 2006 ثم انتقلت الي قسم المبيعات عام 2013 ومنها الي قسم back office وحاليا في قسم quality

Skills

Quality
Expert
Quality
Expert
Sales
Expert
Sales
Expert
Back Office
Expert
Back Office
Expert
CSP
Expert
CSP
Expert
Call Center
Expert
Call Center
Expert
word. excel.
Expert
word. excel.
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Customer Relations
Expert
Customer Relations
Expert
Bank Relationship Management
Expert
Bank Relationship Management
Expert
Team Leadership
Expert
Team Leadership
Expert
Teamwork
Expert
Teamwork
Expert
Training
Expert
Training
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Administration
Expert
Administration
Expert
Business Relationship Management
Expert
Business Relationship Management
Expert
CRM software
Expert
CRM software
Expert
Project Management
Intermediate
Project Management
Intermediate
Customer Service
Customer Service
Banking
Intermediate
Banking
Intermediate
Management
Expert
Management
Expert
Call Center
Expert
Call Center
Expert

Languages

English
Expert

Training and Certifications

Certifications
Time & Stress Management
May 2012
Sales Techniques
Jun 2011
Service Quality Management
Aug 2010
Basic and Advance Excel 2010
Sep 2010
Customer service Excellence
May 2023
IAPPD
Jan 2023

Training
Business Etiquette Passege of Professional Communications Skill
International Portocol & Etiquette Institute
May 2007
Banking issue
Saudi Sudanese Bank
Dec 2005

Hobbies

  • القراءة والاطلاع
    من أفضل هواياتي القراءة والكتابة والاطلاع ومعرفة وتطوير ذاتي