Group IT Manager
ALMOE
Total years of experience :11 years, 0 Months
Group IT Manager for Group of Companies, ( UAE, QATAR, SAUDI) June 2005 - Present
Professional Profile
• A keen planner with expertise in spearheading the IT system implementation initiatives ensuring delivery of projects within the time and cost parameters
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. Perform data backups and disaster recovery operations. Troubleshoot problem with computer systems, hardware and software, e-mail, network and peripheral equipment problems; make repairs and corrections as needed.
• Need assessment and preparation of IT blueprint for the organization
• Developing long-term partnership with suppliers & vendors, managing day to day supplier performance to ensure meeting of service, cost, delivery and quality norms
• Consistently evaluating vendor performance to ensure adherence to predefined specifications and supply of quality material/execution of job works
• Expertise in IT infrastructure management with experience in configuring and troubleshooting various hardware and software related issues.
• Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Responsible for leading a team of 4 people efficiently, responsible for understanding end
user functional requirements and providing advice to team for deployment.
Technical Responsibilities
• Responsible for design, management, configuration and troubleshooting of LAN, WAN, VPN
Configuration of wireless networks using POE switches and access points
Setup and establish VPN connectivity for new locations. Maintain the connectivity without fail for daily updation of data to the servers
• Responsible for ERP design for small to large size offices, database designs and optimization (SQL Server), user guidance (Microsoft Office), system validation reviews, system security reviews
• Configuration of Sonicwall Pro 2040, TZ 210, TZ 200, TZ 170P
• Configuration and maintaining Sonicwall routers e.g Pro 2040, TZ 170P for VPN via Leased and ADSL Line.
• Implementation of NAT and traffic filtering through ACL
• Installing, configuration and troubleshooting of windows 2008, 2003, advance server, windows 2000.
• Configuration of Windows Server 2003 SBS and Exchange System 2010 for Mail, Sever 2003 R2 for Application Server and Windows Server 2000 for File Server, Mdemon Mail server
• Administration of Windows OS like Windows 95/ 98/ NT / 2000/2003/2008 along with various servers like HP DL310, HP DL380, HP DL370, IBM235, IBM135, IBM345, IBM206, IBM346 and IBM226
• Setting of Exchange Server 2010, MS outlook and web access for all users including remote connections
• Management of active directory, DHCP, DNS
• Setting up domain, creating accounts, quota allocation, monitoring emails using spam filters and secure the network from malfunction and other virus attacks
• Monitoring network vulnerability and instant update of patches, backup and deployment of latest technological tools and mechanisms in order to protect network devices and end stations
• Management of Network Fingerprint Identification system for Door-Access, Time & Attendance and Employee Management system using fingerprint recognition technology and an R/F card system of different makes e.g Virdi, IDU5 IP65
• Configuration of video conference system, IP cameras, digital signage of different brand Sony, Tandberg
• Actively support backups including the rotation of tapes, file restoration and offsite file storage using Acronis Backup
Project's
Acted As IT Project Manager for Shaikh Mohammed BIn Rashid Smart Learning Program.
Organized And monitored the IT Team which was part of Incubation of E -board, Net Support and Ketab Software.
Team Leader and support of 125 Schools around UAE for Net Support and Ketab software remotely.
Achieved the Best Employee Award in the year 2013.
Systems Engineer for Global Information Technology, Dubai Jan 2003 - May 2005
Technical Responsibilities
• Create and maintain user accounts and groups
• Servers Domain Controllers, DNS, DHCP, and Print servers.
• Provide network instruction and VPN support and troubleshoot problems
• Actively support backups including the rotation of tapes, file restoration and offsite file storage
• Create and maintain network drives and develop setup quotas
• Troubleshoot network equipment including cables and switches.
Awarded BTech Computer engineering in the year 2000 from madurai Kamaraj univ.
Highest Qualification 1996-2000 Bachelor of Engineering in Computer Science Madurai Kamaraj University, Madurai with First Class. Professional Certifications and Experience • Information Technology Infrastructure Library (ITIL V3) • Cisco Certified Network Professional (CCNP) • Cisco Certified Network Associate (CCNA)