Cashier
farah leisure park management llc
مجموع سنوات الخبرة :3 years, 8 أشهر
To ensure that the cash handling policies of the Company are carried out to the required standard and to report to management any irregularities.
Make change and issue receipts, follow the proper procedure of credit card payments and dealing with 8 foreign currencies.
To active take part in the daily duties of the restaurant including greeting and seating the guest, taking their orders communicating with the hostess, kitchen brigade and colleagues in a friendly and professional manner.
To ensure all guest and colleague incidents are appropriately managed, recorded and reported in order to achieve their satisfaction while adhering to the policies and procedures.
To be fully aware and knowledgeable of all products sold in fnb outlets in order to promote suggest and up sell these products to the guest in order to increase revenue, per cap and guest satisfaction.
To know and use correct serving techniques for all types of food and beverages offered on the menu in order to meet consistency.
To deal with problems and complaints courteously and efficiently in order guest complaint standard.
To ensure that all food is served to the standards of the SOP manual and enquire with the guests as to whether their dining experience is satisfactory.
To practice good guest relations by having a thorough knowledgeable of the establishment facilities and personnel.
Duties and Responsibilities:
In the absence of Supervisor, conducts shift briefing to ensure hotel activities and operation requirements are known.
Endeavour to resolve all complaints during shift and logs all complaints in Glitch report system for further follow up.
Monitors the stocks of all food, beverage, material and equipment through FBM system and ensures that service requirements are met.
In charge of weekly duty roster and updating daily attendance through civil soft system.
Supervise cash handling and banking procedures.
Account for all guest in numerical sequence, including those received from and/or handled over to other cashiers as well as voided and cancelled checks
Ensure the charged bill is checked against room number and name in accordance with computer listing prior to posting.
Ensure that all work is balanced at the end of each shift and that the total, balances with the computers total.
Prepare daily banking and cash flow reports.