Fit Out Project Manager
Dollman Ralston
Total years of experience :27 years, 0 Months
− Directed a £7M multi-level bar fit-out construction project, including a restaurant, basement bars, immersive theatre with changing facilities. − Led high-performing teams to ensure project completion within time, scope, and budget constraints. − Collaborated with subcontractors, key clients, and industry professionals to ensure seamless project management operations. − Rosarium Bar and Restaurant + Labyrinth Immersive Theatre, Waterloo Station, London: − Ensured timely completion through day-to-day operational delegation, joining four months post-project initiation. − Improved stakeholder engagement metrics by 46% for the remainder of the project, measured on security, health & safety, and quality. − Successfully constructed all elements of the new restaurant and commercial kitchen, immersive theatre, and toilet/shower facilities, integrated new mechanical/electrical components, and installed partitions, ceilings, and flooring.
− Held the pivotal role of Contract Manager for high-end restaurant build/construction, overseeing multiple projects concurrently with budgets ranging from £200K to £3M. − Led site managers and contractor teams to execute projects seamlessly, ensuring each fit-out met the specific demands and timelines set forth by clients. − Skillfully executed comprehensive fit-outs, transforming commercial kitchens, and wash areas, and crafting front-of-house bar and seating environments, enhancing customer experiences. − Oversaw the intricate installation of mechanical, electrical, and public health systems, alongside masterful joinery, aesthetic decorations, contributing to the functionality and ambiance of dining spaces. − Successfully managed and delivered standout restaurant fit-out projects, such as the vibrant Ivy Asia Restaurant, prestigious RAC Club Room, the exquisite Tutto Restaurant, and the chic Palm House Restaurant Bar, each project demonstrating a commitment to quality, precision, and client satisfaction.
− Oversaw the comprehensive spectrum of project management, encapsulating budget management, selection of subcontractors, orchestration of project timelines, and the refinement of delivery methodologies. Orchestrated a collaborative effort among subcontractors for the execution of partitioning, data, power, AV installations, as well as flooring and lighting, enhancing project coherence. Implemented systematic progress tracking and schedule reporting to bolster strategic decision-making processes.
− Achieved an exceptional increase in project profitability up to 25%, through diligent adherence to predefined timelines, budgetary guidelines, and project scopes. − Prioritized the health and safety of all team members, effectively navigating the challenges presented by the Covid-19 pandemic, maintaining a secure work environment. − Exceeded client expectations through meticulous coordination of design approvals, pricing negotiations, and the management of variance orders, ensuring client satisfaction and project success. − Led the development of premier residential properties, notably Ennismore Gardens and Templeton House, situated in London and Hungerford, showcasing expertise in luxury project management. − Managed the execution of significant commercial Category B refurbishments for clients such as Red Engineering, Banco Sabadell, and Merck, demonstrating versatility across various sectors within Bicester and London. − Directed the completion of comprehensive commercial Category A&B projects, including Lakestar and 139a New Bond Street in London, underlining a commitment to excellence in project leadership.
− Engaged in dynamic partnerships with subcontractors, clients, and professional bodies to foster robust and enduring connections. − Proactively responded to evolving project demands, including design alterations, to fulfill overarching project ambitions. − Introduced and executed innovative strategies for the flawless progression of project management tasks.
Projects Handled:
− The Office Group, Hammersmith, London: Led the charge on a £7M Category B rejuvenation of a 13-story office structure. Instituted detailed progress tracking systems to uphold transparency and accountability throughout the projects lifecycle. Achieved the successful transformation of the building, including the creation of office spaces, a commercial kitchen, bars, cafes, and new toilet and shower facilities, alongside meticulous quality assurance of joinery, partitioning, ceilings, flooring, and the enhancement of mechanical and electrical services. − Park House, City of London: Oversaw the critical final six weeks of an £11M Category A/B refurbishment of a three-floor office space. Guaranteed timely and within-budget project completion by strategically focusing on tasks with looming deadlines, ensuring a seamless wrap-up of the refurbishment.
Projects Handled:
− Marks and Spencers Global Data Hub, Stockley Park: Masterminded a £3M Category B overhaul, transforming the data center across three floors and four phases. Achieved a comprehensive upgrade in partitions, data, power, AV, flooring, and lighting by forging strategic alliances with subcontractors. − Whitbread Corporate Headquarters, Dunstable: Commanded a £2M Category B makeover of the dining, kitchen areas, and 27 restroom facilities over three floors. Nurtured enduring partnerships with subcontractors, clients, and professional teams through unparalleled service delivery. − Hoare Lea, Bristol Workspace: Guided a Category B refurbishment from its genesis through to fruition, tailoring the project to the clients precise needs while prioritizing the health and safety of all participants. − Credo, Heart of London: Orchestrated a significant refurbishment in a bustling office setting, smoothly coordinating the demolition and refitting process involving partitions, ceilings, data, power, AV, sprinklers, and smoke detection systems through effective subcontractor liaison. − Zendesk, Paddington, London: Managed the end-to-end process of a Category B office fit-out, upholding rigorous QA&QC and health & safety standards. Ensured the projects success by collaborating closely with subcontractors and aligning with project goals and timeline
− Administered comprehensive refurbishments in Bracknell and Stevenage data centers, focusing on modernizing data/power infrastructure, flooring, and furnishing. − Ensured a consistently safe environment, facilitating the uninterrupted operation and movement of office personnel. − Implemented an advanced plasma screen wall, integrating it with state-of-the-art mechanical and electrical systems for enhanced operational functionality. − Installed copper and fiber data infrastructure to prevent TEMPEST emissions, adhering to stringent MOD standards for security and data protection. − Managed the DVLA office relocation from the ground floor to the second, overseeing all aspects of partitioning, data logistics, and mechanical & electrical project execution.
− Boosted profit margins significantly, achieving a 10% increase to 22% within a year through meticulous financial oversight and optimization. − Enhanced operational efficiency by innovating project management practices, leading to the effective coordination of activities across 60 distinct locations. − Emphasized a culture of safety and quality, aligning with top environmental and health standards to ensure stakeholder satisfaction and well-being. − Successfully secured a pivotal five-year agreement for the renovation of 834 kitchens, a testament to strategic negotiation skills and partnership with Lovell and Bristol City Council. − Improved productivity by 17% by pinpointing inefficiencies and implementing targeted improvements, showcasing a proactive approach to operational excellence. − Dramatically increased client satisfaction levels to 92%, thanks to a steadfast commitment to meeting stringent quality criteria and fostering trust with Bristol City Council. − Streamlined project delivery processes, reducing average contract work-in-progress from 80 to 60 units, reflecting a focus on timeliness and operational streamlining.
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