ريتشارد Dela Cruz, Hardware Engineer

ريتشارد Dela Cruz

Hardware Engineer

Apparel Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Associate in Computer Hardware Engineering Science
الخبرات
23 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 0 أشهر

Hardware Engineer في Apparel Group
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2008

 Gives Technical Support for all types of Desktop and Laptop (Windows, Mac) problems. It includes Network Printers, Scanners, Navision, Lotus Notes, MS Office and other programs.
 Installs and troubleshoots Cisco, HP, Linksys, D-Link Network switches and LAN cables.
 Troubleshooting and Configuration of Nortel and Avaya IP Phones.
 Prepares Desktops and Laptops by installing the basic applications for users.
 Provides and troubleshoots VPN connection using Cisco 800 or Fortinet 20C-30D VPN Routers through 3G, Broadband or ADSL connection.
 Maintains Windows Server’s Active Directory, DHCP and File Servers.
 Maintains Citrix server and installation of client.
 Backing up of files and databases using Symantec Backup Exec in daily basis.
 Provides solutions to problems raised by store staff across the region, for around 300 stores. It includes POS printer, Hardware, Networking, Lotus Notes, PCAnywhere and other programs.
 Provides On-site support if necessary.
 Provides support for Company’s Loyalty Program called Club Apparel by utilizing Margento Technology.

NETWORK AND INTERNET PROGRAMMING TECHNICIAN في King Abdullah Palace
  • المملكة العربية السعودية - جدة
  • يوليو 2007 إلى أكتوبر 2008

 Provide immediate solution regarding network hardware, software & system problem for Laptop and Desktop Computers.
 Install DSL modems, Routers and Switches (wired and wireless).
 Provide assistance on the foreign visitors for their wireless internet access.
 Installs new network cable for new network connection.
 Windows installation and hardware upgrade, troubleshooting & repair.

Network Administrator في Makati
  • الفلبين
  • يونيو 2001 إلى يونيو 2007

 Administration of Windows 2000 Server and Windows 2003 Network Server (adding of user log-in properties, user rights & group).
 Administration of Linux Server (E-mail & Internet Server) addition, deletion & changing of user.
 Provides immediate solution to network hardware, software & system problem. For Laptop and Desktop computers.
 Maintain & monitor back-up (operates & schedules backing up files).
 Restores files according to back-up methods (daily, weekly, monthly & yearly).
 Secure all servers and network connections up & running.
 Install new network cable for new network connection.
 Secure Servers / network from illegal users & viruses.
 Software / hardware installation, upgrade, troubleshooting & repair.
 Monitor all hardware issued and provide inventory.

الخلفية التعليمية

دبلوم, Associate in Computer Hardware Engineering Science
  • في Microcare Computer and Technical Academy
  • مارس 2000

Associate in Computer Hardware Engineering Science

التدريب و الشهادات

CCNA (تدريب)
معهد التدريب:
MCTC - Dubai
تاريخ الدورة:
August 2013
المدة:
32 ساعة