Hardware Engineer
Apparel Group
مجموع سنوات الخبرة :23 years, 0 أشهر
Gives Technical Support for all types of Desktop and Laptop (Windows, Mac) problems. It includes Network Printers, Scanners, Navision, Lotus Notes, MS Office and other programs.
Installs and troubleshoots Cisco, HP, Linksys, D-Link Network switches and LAN cables.
Troubleshooting and Configuration of Nortel and Avaya IP Phones.
Prepares Desktops and Laptops by installing the basic applications for users.
Provides and troubleshoots VPN connection using Cisco 800 or Fortinet 20C-30D VPN Routers through 3G, Broadband or ADSL connection.
Maintains Windows Server’s Active Directory, DHCP and File Servers.
Maintains Citrix server and installation of client.
Backing up of files and databases using Symantec Backup Exec in daily basis.
Provides solutions to problems raised by store staff across the region, for around 300 stores. It includes POS printer, Hardware, Networking, Lotus Notes, PCAnywhere and other programs.
Provides On-site support if necessary.
Provides support for Company’s Loyalty Program called Club Apparel by utilizing Margento Technology.
Provide immediate solution regarding network hardware, software & system problem for Laptop and Desktop Computers.
Install DSL modems, Routers and Switches (wired and wireless).
Provide assistance on the foreign visitors for their wireless internet access.
Installs new network cable for new network connection.
Windows installation and hardware upgrade, troubleshooting & repair.
Administration of Windows 2000 Server and Windows 2003 Network Server (adding of user log-in properties, user rights & group).
Administration of Linux Server (E-mail & Internet Server) addition, deletion & changing of user.
Provides immediate solution to network hardware, software & system problem. For Laptop and Desktop computers.
Maintain & monitor back-up (operates & schedules backing up files).
Restores files according to back-up methods (daily, weekly, monthly & yearly).
Secure all servers and network connections up & running.
Install new network cable for new network connection.
Secure Servers / network from illegal users & viruses.
Software / hardware installation, upgrade, troubleshooting & repair.
Monitor all hardware issued and provide inventory.
Associate in Computer Hardware Engineering Science