richmond serrano, Sales Assistants/Cashier (Customer Service Associate)

richmond serrano

Sales Assistants/Cashier (Customer Service Associate)

Emirates National Oil Company/Emirates Petroleum Products Company

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Marine Transportation
الخبرات
9 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 4 أشهر

Sales Assistants/Cashier (Customer Service Associate) في Emirates National Oil Company/Emirates Petroleum Products Company
  • الإمارات العربية المتحدة
  • يناير 2012 إلى سبتمبر 2014

➢ Sales Assistants/Cashier (Customer Service Associate)
Emirates National Oil Company/Emirates Petroleum Products Company
Dubai, United Arab Emirates
January 28, 2012 - September 30, 2014
Duties and Responsibilities: • Greetings whenever customers enter the store.
• Assisting the customer.
• Offering promotions especially new items.
• Merchandising- cleaning gondolas, arranging products using the plan-o-gram.
• Handling customer complains guided by the Site in Charge or Shift in Charge.
• Taking inventory.
• Cashiering (handling checks and cash)
• Handling training to trainees who are assigned in the site (station)

في ENOC/EPPCO Dubai U.A.E. Site1022
  • الإمارات العربية المتحدة
  • أكتوبر 2012 إلى يناير 2014

ENOC/EPPCO Dubai U.A.E. Site1022
January 2014 ➢ Star Employee of the month
ENOC/EPPCO Dubai U.A.E. Site 1022

في Mirage International Corporation Inc
  • ديسمبر 2008 إلى أكتوبر 2012

October 2012 ➢ Best Promodiser of the year
Mirage International Corporation Inc.
December 9, 2008 ➢ Cadet of the year
Signal Village National High School
March 31, 2003 ➢ Managing Customer Service Training

في Fire Fighting Training Program
  • فبراير 2012 إلى مايو 2012

February 16, 2012 ➢ Fire Fighting Training Program
Civil Defense Training Center-Al Awir by EPPCO EHS
May 10, 2012
I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Applicant

في ENOC/EPPCO Training Center
  • الإمارات العربية المتحدة
  • إلى فبراير 2012

ENOC/EPPCO Training Center, Dubai U.A.E.
February 23, 2012 ➢ Basic Food Hygiene Training
ENOC/EPPCO Training Center, Dubai U.A.E.

Machine Operator في ROTA Wheels Inc
  • أغسطس 2011 إلى يناير 2012

➢ Machine Operator
ROTA Wheels Inc.
ACSIE Compound Parañaque City, Philippines
August 05, 2011 - January 10, 2012
Duties and Responsibilities: • Checking the temperature of the machine.
• Maintain the cleanliness of the equipments.
• Ensuring without dirt, porosities, bubble, etc.
• Packaging.

Sales Promodiser في SM Home World Department Store
  • يونيو 2008 إلى فبراير 2010

➢ Sales Promodiser
Manpower Assistance Integrated Network Inc.
SM Home World Department Store, Philippines
June 2, 2008 - February 28, 2010
Duties and Responsibilities: • Smile and greet the customer.
• The one who often works in a retail setting.
• Assisting the customers in making the final choices on their purchase.
• Making suggestions on items that will enhance a person's life.
• Check the stock items that are not on the shelf.
• Checking and maintaining the cleanliness of the item.
• Receiving deliveries and organize the items both on the selling area and the stock room.
• Preparing some paper works to send daily, weekly and monthly to the head office.

في Gift Wrapping Personnel
  • فرنسا
  • أكتوبر 2006 إلى أبريل 2008

➢ Gift Wrapping Personnel
Value Shop Market! Market!
Mabini Street. Fort Bonifacio Global City, Taguig. Philippines
October 26, 2006 - April 25, 2008
Duties and Responsibilities: • Working on the frontline to perform customer service to the highest standard.
• Wraps and decorates customer purchases with gift wrapping paper, ribbons, bows, and tape in retail store.
• Maintaining displays of gift wrap choices and charges.
• May assist customer to select appropriate wrapping materials.
• Merchandising as we always execute a first-IN first-OUT method.
• Receiving deliveries & organize the items to the stockroom.
• Maintain the cleanliness of the equipment & store premises.

Gift Wrapping Clerk في The Landmark Corporation
  • مايو 2006 إلى أكتوبر 2006

➢ Gift Wrapping Clerk
The Landmark Corporation
Ayala Center, Makati Avenue, Makati City. Philippines
May 05, 2006 - October 05, 2006
Duties and Responsibilities: • Working on the frontline to perform customer service to the highest standard.
• Maintaining displays of gift wrap choices and charges.
• Making suggestions of how to package multiple items.
• Applying gift wrapping paper, ribbons, bows, and tape.
• Merchandising as we always execute a first-IN first-OUT method.
• Receiving deliveries & organize the items to the stockroom.
• Maintain the cleanliness of the equipment & store premises.

Gift Wrapping Clerk في Mandurriao Star Inc. (SM-Bicutan)
  • نوفمبر 2005 إلى مارس 2006

➢ Gift Wrapping Clerk
Mandurriao Star Inc. (SM-Bicutan)
Doña Soledad Avenue, Brgy Don Bosco Parañaque City, Philippines
November 03, 2005 - March 20, 2006
Duties and Responsibilities: • Working on the frontline to perform customer service to the highest standard.
• Maintaining displays of gift wrap choices and charges.
• Making suggestions of how to package multiple items.
• Applying gift wrapping paper, ribbons, bows, and tape.
• Merchandising as we always execute a first-IN first-OUT method.
• Receiving deliveries & organize the items to the stockroom.
• Maintain the cleanliness of the equipment & store premises.

Service Crew/Food Attendant في Jollibee Foods Corporation
  • يوليو 2003 إلى يناير 2004

➢ Service Crew/Food Attendant
Jollibee Foods Corporation
CP Garcia Avenue, Taguig City, Philippines
July 21, 2003 - January 19, 2004
Duties and Responsibilities: • Assigned crew to cook burgers and hotdog sandwich.
• Assigned also as production controller inside the kitchen.
• Followed the SOP's on how to cook patties and fry items to avoid food contamination and spoiling products.
• Maintain the cleanliness of the kitchen station.
• Daily inventory

TRAININGS AND ACHIEVEMENTS:
➢ Star Employee of the month

الخلفية التعليمية

بكالوريوس, Marine Transportation
  • في Philippine Maritime Institute
  • يناير 2004

2004 Tertiary Education Bachelor of Science in Marine Transportation Philippine Maritime Institute Sta. Cruz Manila, Philippines

الثانوية العامة أو ما يعادلها, Secondary Education
  • في Signal Village National High School
  • يناير 2003

1999-2003 Secondary Education Signal Village National High School Signal Village, Taguig City, Philippines

الثانوية العامة أو ما يعادلها, Primary Education
  • في EM's Signal Village Elementary School
  • يناير 1999

1993-1999 Primary Education EM's Signal Village Elementary School Signal Village, Taguig City, Philippines

Specialties & Skills

ASSOCIATE
CASHIER
CASHIERING
CUSTOMER SERVICE
GREETINGS
INVENTORY
TRAINING

اللغات

الانجليزية
مبتدئ
التاغلوج
مبتدئ