Ricky Aron   Francis, Spoken English Trainer & Wellness Practitioner

Ricky Aron Francis

Spoken English Trainer & Wellness Practitioner

Insurance Gains Agency

Lieu
Inde - Hyderabad
Éducation
Diplôme, Post Graduate Diploma in Marketing Management
Expérience
12 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 0 Mois

Spoken English Trainer & Wellness Practitioner à Insurance Gains Agency
  • Inde - Hyderabad
  • Je travaille ici depuis juillet 2018

Training the native speakers to improve on their local accent and MTI(mother tongue influence) to potentially find, and be chosen for best opportunities in good and top companies. Especially those seeking to immigrate, study & settle overseas as opportunities are abundant.Britush Council Certified CEFR B2 Proficient


A self Wellness Practitioner with Herbalife, a 40 year old global company.I myself have lost 16.5 kgs from 80kg to 63.5 kg, seeking to help fellow humans live a nedicine free life with required nutritious dietary foods and supplements.Making the World Healthier and Happier.

This is a free lancing job, part time and non profitable.Pure service and awareness to the people of Hyderabad.Seeking a potentially full time opportunity.

Account Manager à Interface Alliances global Education
  • Inde - Hyderabad
  • septembre 2018 à février 2019

Establishing relationships with top Engineering Colleges and Institutions for the support of Overseas Education and Immigration settlements of Final Year pass outs.Increased the Business by 30% with sucessful road shows and camps organized during College Festivals. Meeting Founders, Directors, Principals, Placement Manager and signing tieups for mutual business Development and long term relationship.

Manager Business Development à Pickmytrip
  • Inde - Hyderabad
  • juin 2016 à juillet 2017

Generating, Aiding and assisting the B2B Corporate Businesses/Houses with Wings to reach destinations timely and benefit in cutting the company travel costs by 20-30%.Domestic, International Air Ticketing and customised Vibrant Holiday Packages Globally !

B2B Sales and Clients Relations, coordinating with the domestic and int'l air ticketing team, accounts teams, tours and packages team to major corporates and all high potential clients.Pharma, Lifes Sciences, Software, Hardware, Finance, Hospitals, Govt Institutions, Retail Clients and many more.

Mentor, Process Developer & Customer Service Rep à General Electric
  • Inde - Hyderabad
  • juillet 2004 à avril 2007

General Electric - A Fortune 500 Company:
Mentored the team of 15-20 Customer Service Executives and monitoring their performance.
Monitoring and auditing calls on budding up basis to keep a check on quality performance.
Conducting pre-shift briefings and refresher trainings on process and product updates.
Identifying the developmental training and career counseling for internal job opportunities.

Asst Manager Key Accounts à Airtel-CBA- Frontline Technologies Ltd
  • Inde - Hyderabad
  • mai 2000 à juin 2002

Successfully performed as Asst Manager Key accounts responsible for improving the Corporate Business Development and managing client relations with 20 major key accounts, the top being TCS, Shaw Wallace and others.

Major and Outstanding achievement of selling above 100 connections to all TCS staff as TATA /Idea (Cellular) was their own product.

Éducation

Diplôme, Post Graduate Diploma in Marketing Management
  • à BAC Institute of Management Services
  • janvier 1996

Learned,Imbibed and Cultivated the amazing knowledge and practical real time experiences of Marketing Management and end to end Customer Relations Management at any/all levels.The ultimate Get Through and Break Through Techniques in person and on the phones.

Baccalauréat, Political Science Economics Public Administration
  • à S.P. College
  • juin 1994
Etudes secondaires ou équivalent, History Economics Civics
  • à Mahboob Junior College
  • mars 1991
Etudes secondaires ou équivalent, Special English Hindi English
  • à Seventh Day Adventist Public School
  • juin 1988

Specialties & Skills

Social Media Marketing
B2B Marketing
Customer Service
Customer Relationship Management
CONSULTING
COUNSELING
CUSTOMER RELATIONS
CUSTOMER SERVICE
DELIVERY

Langues

Anglais
Expert
Hindi
Expert
Punjabi
Débutant

Adhésions

British Council Library
  • Silver
  • January 2013

Formation et Diplômes

British Council CEFR B2 English Score Proficiency (Certificat)
Date de la formation:
June 2020
Valide jusqu'à:
November 2020
British Council Certified CEFR B2 English Score Proficiency (Certificat)
Date de la formation:
June 2020
English Score (Formation)
Institut de formation:
British Council
Date de la formation:
June 2020
Durée:
1 heure
English Score (Formation)
Institut de formation:
British Council
Date de la formation:
June 2020
English Score (Formation)
Institut de formation:
British Council
Date de la formation:
June 2020
Learning South Africa Tourism IV Training Programme Certification in July 2013 (Formation)
Institut de formation:
Online South Africa Tourism
Date de la formation:
July 2013
Durée:
9 heures
Learn South Africa Tourism III Training Programme Certification in (Formation)
Institut de formation:
Learn South Africa Tourism III Training Programme Certification in
Date de la formation:
July 2012
Durée:
7 heures
Certified South Africa Specialist, The Official Expert Programme in June (Formation)
Institut de formation:
Certified South Africa Specialist, The Official Expert Programme in June
Date de la formation:
June 2013
Durée:
7 heures

Loisirs

  • Interest
    A keen interest for acquiring certification of in demand new skills and keep updated with growing industry developments professionally Accomplished in leveraging Social Media Marketing through LinkedIn, Facebook, Google Plus, Twitter , and other global reach platforms..
  • Listen to music that soothes, watch movies, read books,travel,adventure and bike freak
    Bagged the Certificate of Achievement for Consumer Compliance Training Requirements at GE Awarded Certificate of Appreciation for Outstanding Dedicated Customer Service by Projects Manager(Paula Stills) Aug-2006, Sept-2006 and Oct-2006 consecutively Email, 2 page of Commendation, Appreciation & Gratitude from a customer in Philadelphia, PA, to GE site in USA in Feb 2007