Rida Umair

• Streamlined complex curriculum objectives into actionable lesson plans, reducing administrative
overhead while increasing student engagement and examination readiness.
• Promoted to Science Coordinator and Senior Teacher within six months, overseeing EYE,
Primary, and IGCSE levels.
• Named a Microsoft Innovative Education Expert (MIEE), optimizing instructional approaches
through innovative online activities.

• Managed end-to-end supply chain operations for a private baking venture, implementing
inventory tracking systems that optimized stock levels and minimized waste over 8+ years.
• Expertise in preparing high-quality baked goods and maintaining strict food hygiene and safety
standards.
• Organize and conduct baking lessons for diverse age groups and forums.

• Proactively identified and resolved high-stakes client conflicts by leveraging psychological
insights to de-escalate tensions, resulting in improved customer retention and trust.
• Dedicated resource providing strategic directions for client success and developing trusted
partnerships.
• Adept at streamlining processes to ensure customer satisfaction and retention while handling
cross-sales and up-sales.
- Worked in a remote setting in a distributed team