Rifat Kamal Syed

Nov 2013 - Nov 2018 Chief Engineer
City Seasons Hotel Muscat - (Again back to same Hotel)

Achievements

• Managing the Technical operation of the Hotel .
• Reviewed equipment condition and rectified all outstanding repairs.
• Prepare preventive maintenance plan and coded all equipment.
• Achieved ISO certificate in Food and Hygiene by modifying the kitchen building structure with the support of Hygiene Manager.
• Refurbished all Guestrooms with painting and polishing, new minibars.
• Replaced all DND units with new digital units in Apartments.
• Renovation of swimming pool pump Room. Changed all pumps and dosing system.
• Fixed SS corner guards in all floors to protect from trolley damages.
• Mandatory compliance of water tanks & sewage tanks cleaning carried out regularly.
• Briefed staff about safety standards, hazardous area and best practices.
• Comply with Regulatory standards and inspection Reports, and requirements.
• General servicing of equipment, such as Air conditioning, refrigeration, Plumbing, Electrical, Audio-visual, Kitchen equipment and Laundry equipment.
• Prepared security plan for the property. Did Risk management audit. Prepare SOP's.
• Preparing Energy consumption reports to General Manager and Regional Office.
• Regular Fire & Safety Training to all staff to prepare them to control such situations.
• Conducting Task training to staff for better performance and their career development.
• Procurement of Tools and spares, overseas and locally.
• Achieved all goals for the year 2017.

Achievements

• The opening of the hotel was done in April 2012.
• Inspections, Snagging and Quality evaluations were done as per brand standards.
• Small Projects handling for opening process and awarding maintenance contracts.
• Preparation of opening budget for engineering department.
• Engineering staff recruitment, training and duty assignments briefed.
• Briefed staff about safety standards, hazardous area and best practices.
• Comply with EHS inspection and requirements.
• Testing of equipment, such as Air conditioning, refrigeration, Plumbing, Electrical, Audio-visual, Kitchen equipment and Laundry equipment.
• Preventive maintenance plan and coding of equipment.
• Regulatory compliance certifications from authorities.
• Preparing Energy consumption reports to General Manager.
• Procurement of Tools and spares, overseas and locally.
• Conducting Task training to staff for better performance and their career development.
• Conducting Fire & Safety Training to all staff to prepare them to control such situations.
• Maintaining Good Human Resources Management within department.
• Setting departmental goals and objectives for current year.

• Responsible for maintaining physical facilities of the hotel and equipment, such as Laundry, Kitchen, AC, Rooms etc.
• Refurbishment of guestroom as property was old.
• Supervise construction of small projects.
• Assisting Financial controller for Departmental Budget, CAPEX plans.
• Energy management.
• Quality Evaluation of the property.
• Dealing with health and safety issues and awareness training to staff.
• Maintenance cost control within targets.
• Implementing preventive maintenance plan to minimize repair costs and maximize equipment life.
• Preparation of monthly reports to General Manager and Area director.
• Procurement of spares, overseas and locally.
• Conducting Task training and Fire & Safety Training to all staff
• Maintaining Good Human Resources Management within department and building good teamwork.

• Opening of hotel in March 2011.
• Snagging of facilities and communicating to contractors.
• Responsible for maintaining physical facilities of the hotels.
• Awarding of maintenance contracts.
• Preparing Departmental opening Budget.
• Quality audits as per standards.
• Conducting Task training to staff for better performance and their career development.
• Conducting Fire & Safety Training to all staff to prepare them to control such situations.
• Keeping equipment in order, such as Air conditioning, refrigeration, Plumbing, Electrical, Audio-visual, Kitchen equipment and Laundry equipment.
• Maintenance cost controls through effective preventive maintenance.
• Maintaining adequate standards of performance during time of uncertainty.
• Preparing Energy consumption reports to General Manager and Regional Office.
• Procurement of Tools and spares, overseas and locally.

Achievements:
• Managed physical facilities and buildings of two hotels in Dubai and Sharjah area.
• Adopt and implement a detailed maintenance plan to minimize failure and stopping work.
• Reviewed the property current status and prepared soft Renovation plan as per Re-launch program.
• Suggested and prepared plan for a Ballroom requirement, and supervised the construction.
• Achieved 4% of Energy saving by better planning and good teamwork.
• Conducted Quality Evaluation of the property and complied with new standards.
• Dealing with health and safety issues and awareness training to staff.
• Reviewing of the existing suppliers, negotiated prices and saved 3% costs on whole year.
• Prepared effective PM plan and Implemented, and achieved cost saving of 2% per year.
• Preparation of monthly reports to General Manager and Area Director.
• Conducting Task training and Fire & Safety Training to all staff
• Improved in guest satisfaction survey from 68% to 89%.
• Achieved Departmental goas and objectives 96%.

* Opening of new terminal.
* Monitoring standards and compliance.
* Monitoring of equipment commissioning .
* Snagging and follow up for completion.
* Preventive maintenance plan.
* Checking security equipment and operation.
* Help installing of monitoring equipment on roof with US military.

• Take over the site from the contractors, Set up of the maintenance department, Operation and commissioning of the equipment.
• Assignment of maintenance contracts.
• Preparation of the maintenance policy and procedures.
• Preparing Departmental opening Budget, with CAPEX plan.
• Preparation of preventive maintenance plan.
• Maintaining adequate standards of performance during time of uncertainty.
• Training to staff.
• Keeping equipment in order, such as Air conditioning, refrigeration, Plumbing, Electrical, Audio-visual, Kitchen equipment and Laundry equipment.
• Preparing Energy consumption reports to Managing Director.
• Procurement of spares, overseas and locally.
• Conducting Fire & Safety Training to all staff to prepare them to control such situations.
• Maintaining Good Human Resources Management within department.

Goals and Objectives:
• To set up operation, and train staff by August 2007.
• To maintain expenses within Budget by the end of year 2007.
• To comply with Fire and life safety standards by December 2007.
• To set benchmarking for utility consumption for new property by end of 2007.

Building Facilities maintenance,
Air conditioning, water plants, Electrical equipments, Plumbing, Mechanical, Elevators, Fire Alarms, CCTV, barrier control, civil works etc.