Riham Ali

Organizational Development & Talent Management
• Directing the functions to determine key position needs, define position profiles and identify/acquire talents.
• Supervising all compensation approvals, hiring processes and on-boarding plans.
• Leading talent review processes and supporting in identifying of high potential and face-to-watch talents and development.
• Coordinating employee development through shared and dedicated Learning & Development (L&D) programs. Driving collaboration with regional Learning & Development team.
• Coordinating organizational review processes with business leaders to ensure the development of high potential employees and recommending/leading major organizational changes.
• Overseeing and directing restructuring actions related to human resources.
• Driving the Diversity & Inclusion programs and practices in the organization.
• Nurture a positive working environment through managing and leading all employee engagement initiatives.
• Oversee and manage a performance appraisal system that drives high performance
• Ensure legal compliance throughout human resource management
• Manage the recruitment and selection process
• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Serving on various regulations and effective Human Resource practices regarding employment issues. Assuring following the applicable provisions of labor laws.
• Counseling employees regarding Human Resource policies and procedures relative to transfer, promotion, pay, conditions of employment and benefit programs and options.

Management Reporting & Communications
• Supervising and making recommendations to management regarding recognition, communication, and employees’ developmental programs.
• Identifying and recommending high potential employees for leadership programs and provide counseling to achieve development opportunities.

Employee Relations, Personnel Administration & Benefits:
- Responsible for running an effective and efficient employee help desk to advice employees and management staff on Human Resources policies, processes and procedures.
- Ensure that employee and management questions are fully addressed and escalate complex / difficult queries to specialists, when necessary.
- Developed an online portal for employees on HR related matters.
- Handled, organized and coordinate the hiring and onboarding process for local and overseas candidates starting from signing contracts stage up to first day of employment by preparing contracts, communication, visa processing, ticket booking, accommodation arrangements, airport pickup, bank account opening, office arrangement, IT logins and office arrangements.
- Handled employee induction and orientations related to Organization, Benefits, HR policies & procedures, residencies and payroll processing, performance management & probations.
- Responsible for all employee relations issues like complains and grievances, administrative investigations and counseling, probations, promotions and exit interviews.
- Coordinating staff events and social activities.
- Helped in developing and drafting various HR polices such as overtime, attendance.
- Preparing all types of HR reports monthly, periodic or yearly required by management, finance or third parties (ministries).
- Built relationship with government bodies and 3rd parties for personnel matters (work permits, visas, etc.).
- Responsible for the processing of employee compensation and benefits disbursements (payroll, overtime, allowances, deductions, bonus, end-of-service indemnity, insurance, etc.).
- Oversee the follow-up on vacation, leaves (study, maternal, sick) and attendance; highlight violations and distribute attendance reports to concerned parties.

Recruitment & Staffing:
- Sourcing, interviewing, identifying and recruiting suitable candidates for different categories (Teaching and Non-Teaching) according to existing procedures, agreed time levels and budgets.
- Exploring new sources for candidates such as websites and recruitment agencies.
- Making necessary arrangements and itinerary for candidates abroad to be interviewed in Kuwait.
- Negotiating the offer with the selected candidates and explaining in details the benefits associated with the position.
- Sending letters of regret to rejected applicants and keeping database for interviewed candidates.
- Managing and maintaining personnel records in accordance with the company procedures.

- Sourcing, interviewing, identifying and recruiting suitable candidates for different Engineering and Clerical job categories according to existing procedures, agreed time levels and budgets.
- Exploring new sources for candidates such as websites and recruitment agencies in Kuwait, Middle East & Europe and liaising with Suppliers and newspapers or magazines regarding placing advertisements.
- Making necessary arrangements and itinerary for candidates abroad to be interviewed in Kuwait.
- Recommending salaries & grades for selected candidates as per the company’s salary scale and benefit bands.
- Negotiating the offer with the selected candidates and explaining in details the benefits associated with the position.
- Preparing offers and contracts for the new hires.
- Submitting all documents related to newly hired employees to the Administration Department and entering their data in ERP & HR Systems.
- Sending letters of regret to rejected applicants and keeping database for interviewed candidates.
- Preparing weekly & monthly reports for recruitment status including the data of the new hires.
- Managing and maintaining personnel records in accordance with the company procedures.
- To identify, analyze and solve HR issues and act as a focal point for employee issues.
- Handling demobilization for employees between operations in Kuwait, Middle East and Africa.
- Conducting exit interviews for any employee resigns and report to the HR Manager.
- Perform other HR work related duties.
- Efficiently using the ERP system.