Riham Fawzy, Administration officer

Riham Fawzy

Administration officer

global educational consultants

Location
Egypt - Cairo
Education
Higher diploma, premaster
Experience
4 years, 11 Months

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Work Experience

Total years of experience :4 years, 11 Months

Administration officer at global educational consultants
  • Egypt - Cairo
  • May 2014 to December 2014

Administration officer
○Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
○Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
○Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
○Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
○Provides information by answering questions and requests.
○Scheduling all staff meetings and welcoming the new customers .
Assist with financial

advisor at Etisalat emirates
  • Egypt - Cairo
  • March 2013 to April 2014

Call centre representative targets clients in uae arab and foreigners
○Answers inquiries by clarifying desired information; researching, locating, and providing information.
○Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
○Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
○Maintains call center database by entering information.
○Keeps equipment operational by following established procedures; reporting malfunctions.
○Updates job knowledge by participating in educational opportunities.
○Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

finicial planner at egyptian takaful life
  • Egypt - Cairo
  • January 2012 to December 2012

○Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
○Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.
○Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
○Developes a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
○Obtains underwriting approval by completing application for coverage.
○Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs.
○Provides continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications.
○Provides death benefits by delivering policy proceeds; reassessing client needs.
○Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

administration at proactive for trading
  • Egypt - Cairo
  • August 2010 to January 2011

○e-marketing and administration work .
Make all the administration work as daily reports, filing, contracts, and all paper works
○Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
○Sort incoming mail, faxes, and courier deliveries for distribution
○Prepare and send outgoing faxes, mail, and courier parcels
○Forward incoming general e-mails to the appropriate staff member
○Forward voice mail from the general mailbox to the appropriate staff member
○Purchase, receive and store the office supplies ensuring that basic supplies are always available
○Code and file material according to the established procedures
○Update and ensure the accuracy of the organization's databases
○Back-up electronic files using proper procedures
○Provide secretarial and administrative support to management and other staff
○Make travel, meeting and other arrangements for staff
○Coordinate the maintenance of office equipment
○Assist with financial

Animator at Tools Art For Animation & Design Company
  • Egypt - Cairo
  • November 2008 to May 2010

○Create and draw characters for television, movies, or video games using computers.
○Work with directors and other animators to create story lines involving the characters.
○Create sketches, artwork, and illustrations.
○Draw storyboards.
○Concept the story frame-by-frame.
○Record dialogue.
○Work with editors to bring together the layers of animation, including backgrounds and graphics.
○Sequence frames together to create animation.
○Utilize modeling clay, plaster, oil paints, and watercolors .
○Design a variety of characters with different personalities.
○Time characters' movements to soundtracks or voice overs.
○Interpret scripts.
○Develop concepts for characters and pitch ideas to clients.
○Work with 2D animation.
○Work alongside printers, copywriters, photographers, designers, account executives, website designers or marketing specialists.

Education

Higher diploma, premaster
  • at faculty of fine arts
  • May 2016
Bachelor's degree, graphics and cartons
  • at fine arts, helwan university
  • May 2010

Specialties & Skills

Help Files
Customer Handling
Cartoons
Painting
Administration