Procurement and Contract Governance Lead
ACCENTURE SOLUTIONS PVT. LTD.
Total years of experience :7 years, 4 Months
Designation: Procurement and Contract Governance Lead Work Period: 01st Jan 2022 - Till date Team Strength: 7 FTE's (2 teams) Roles, Responsibilities:
• Act as a solution architect for Telecom Supplier Management, providing expertise and guidance to support new sales deals.
• Develop and maintain strong relationships with internal and external stakeholders, fostering effective communication and collaboration.
• Manage the end-to-end procurement process for IT networking category services, including vendor selection, negotiation, and contract governance management.
• Conduct regular management meetings with vendors to ensure alignment and address any issues or concerns.
• Drive target savings achievement through effective negotiation strategies and identifying revenue leakages.
• Handle escalation management, promptly addressing and resolving any vendor-related issues or disputes.
• Validate and realize credits from vendors, ensuring accurate billing and financial reconciliation.
• Facilitate management meeting activities, including agenda setting, preparation of materials, and capturing meeting minutes.
• Proactively identify areas for vendor improvement and work closely with all parties involved to drive resolution until closure.
Designation: Client Service Specialist Work Period: 9th Nov 2020 - 28th Feb 2022 Team Strength: 2 FTE's Roles, Responsibilities:
• Develop and maintain strong relationships with all stakeholders, including Architects, Business Development Team, Managing Directors, and Bid Managers, to ensure effective collaboration and alignment.
• Collaborate with the sales team to identify potential deals and evaluate their feasibility and alignment with company objectives.
• Manage the supplier sourcing process, including activities such as NDA signoff, due diligence, contract scorecard assessment, contract signoff, and mobilization.
• Lead price negotiation discussions with suppliers to secure favourable terms and conditions that align with company requirements.
• Identify and assess contract risks in collaboration with the legal team, developing mitigation strategies to ensure compliance and protect the company's interests.
Designation: Supplier Management Specialist Work Period: 03rd August 2017- 8th Nov 2020 Team Strength: 6 FTE's Roles, Responsibilities:
• Manage the procurement process for WAN (Wide Area Network) services from telecom vendors, ensuring compliance with contract terms and conditions.
• Process WAN circuit RFQs (Request for Quotations), including negotiations, to secure cost-effective solutions that meet business requirements.
• Oversee the ordering and delivery management of WAN circuits, ensuring timely provisioning and installation.
• Escalate any issues or delays in circuit delivery or incident resolution to relevant stakeholders, ensuring timely resolution and minimizing impact on operations.
• Manage service and contractual credits with telecom vendors, tracking and reconciling credits to ensure accurate billing and financial management. Publish quarterly telecom vendors scorecard to assess performance and drive improvements.
• Provide support to the client contract management team by assisting with contract amendments and ensuring compliance with contractual obligations.
• Conduct invoice audits to validate accuracy and identify any discrepancies or billing errors.
• Prepare and publish scheduled reports, such as circuit ordering status and financial slides, for management meetings to provide visibility into key metrics and facilitate decision-making.
• Engage in goal setting and appraisal discussions with team members, providing guidance, feedback, and support for their professional development.
Designation: Procurement Team Lead Work Period: 09th April 2012 - 25th July 2017 Team Strength: 2 FTEs
Roles, Responsibilities:
• Provide support to sourcing managers in the execution of the Sourcing action plan, contributing to the overall success of procurement initiatives.
• Play an active role in RFx administration and Bid management, ensuring efficient and effective sourcing processes.
• Participate in supplier relationship management activities, including negotiations, reviewing contract Key Performance Indicators (KPIs)/scorecards, conducting contract performance review meetings, and delivering business case presentations.
• Assisted contract owners in recovering overpayments exceeding A$1 million from suppliers, utilizing strategies such as duplicate invoicing identification, gate pass audits, and rate card compliance reviews.
• Take responsibility for executing contract performance management activities using the Ariba platform, ensuring compliance with contract terms and identifying areas for improvement.
• Identify contract obligations and execute cost-saving opportunities, actively seeking ways to optimize procurement processes and reduce expenses.
Designation: Background Verification Executive Work Period: 28th Jan 2008 - 19th Mar 2012
Roles, Responsibilities:
• Provide consulting services for background verification to domestic and international clients, ensuring compliance with legal and regulatory requirements.
• Manage a team by allocating cases, maintaining turnaround time (TAT), and handling escalations to ensure efficient and timely completion of background screening processes.
• Prepare presentations on background screening, effectively communicating the findings and recommendations to clients.
• Contribute to the Quality Management Team by conducting quality checks on background verification processes, identifying areas for improvement, and implementing process enhancements.
• Collaborate with cross-functional teams to ensure consistent and high-quality delivery of background verification services.
• Stay updated on industry trends and best practices related to background screening and apply this knowledge to enhance service offerings and maintain a competitive edge.