IT Manager
Five Stars Electrical and Mechanical Equipment LLC
مجموع سنوات الخبرة :15 years, 9 أشهر
• Procuring IT and security devices/softwares.
• Manage Servers/Backups.
• Manage web hosting/mails
• All-in-all IT solution for the organization
• Remote support, n/w printers, outlook config, etc
• Not limited to the above mentioned tasks only.
• Manage user accounts/groups in Active Directory, grant permissions for users, groups and OU’s.
• Filter e-mails in Exchange server.
• Take server backups.
• Manage AVAYA network telephone server/administration.
• Manage Buffalo Terastation Network Storage administration.
• Manage domain control panel - storage, emails, FTP.
• Manage Sonicwall Firewall administration, CFS.
• Network setup for new project’s site offices/Crimping.
• Configure outlook and backup mails.
• Instant troubleshooting/Support for users.
• Support network/local printers.
• Oracle Time Sheet Entry/Payroll Entry.
• Manage Administration work.
•Troubleshooting/Support for users who raise tickets.
•Monitor the ticketing tool daily and solve the tickets.
•Mention clear, detailed work and resolution information in the GOSS Ticketing System, which provided Service coordinators with valuable solutions to problems.
•Give support for network printers.
•Install rack servers and set the ILO ip address
and make it ready for remote OS installation.
•Configure Mandiant Sensor and Riverbed.
•Used Office Communicator for Remote Desktop.
•Trained less experienced engineers by providing hands on guidance and troubleshooting strategies.
• Instant desktop support/troubleshooting.
• Support of Windows XP and Windows 7 machines.
• Installation and Configuration of Switches & network printers.
• Installation & configuration of Wi-Fi & LAN infrastructure.
• Network Cabling & Crimping.
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