Rilson Dsouza

Handling Safety, Fire Fighting & Security products.
•Managing Principals from various countries. ( HONEYWELL, UK: Gas detection systems) (DAPRO, Netherlands: Safety PPE) (AMEREX, USA: Fire Fighting Products) ( FHC Engineering, KSA: Deluge skid, Fire Pumps etc)
•Developing long term strategies to achieve success in LTSA.
•Working on an Energy Transformation Project with Drilling Contractors to install Solar Powered Energy utilization model for all their Camps Site and Rig Site instead of Using Diesel Generators jointly with our Partner Sterling & Wilson from India.
•Visit drilling rigs in KOC and generate spares and Service enquiries.
•Signed many long term Service contracts with our customers.
•Negotiating tender and contract terms and conditions to meet both client and company needs.
•Managing a team of 1 sales engineer, 1 coordinator & 4 Service engineers.
•Handling Key customer accounts such as KOC, KNPC, EQUATE, KOC DRILLING CONTRACTORS, KISR, EPC CONTRACTORS.
•Provide pre-sales technical assistance and product education.
•Working on after-sales support services and providing technical back up as required.
•Handling department financial objectives line budget, sales forecast etc.in coordination with accounts team and management.
•Preparing reports for top management and keeping customer records.
•Meeting regular sales targets and coordinating sales projects.
•Supporting marketing activities by arranging trade shows, conferences and other marketing events.
•Making technical presentations and demonstrating how a product meets client needs.
•Generating opportunities for our principal's products.
•Providing training and producing support material for other team members.

Handled Clients who benefit from company products or services and maximizing client potential in designated regions. (Our major clients are Oil & gas companies such as - Kuwait Oil Company, KNPC etc. and Petrochemical Industries like PIC, Equate, Alkout etc. followed by Waste Water Treatment Plants, Power Plants, Ministry of Public Works etc.)
•Introduced new products and promoted them. This helped to get new agencies on board.
•Developed long-term relationships with clients through managing and interpreting their requirements.
•Worked with KISR, TSK & KHARAFI jointly for Shagaya Concentrated Solar Power project.
•Managed Principals from various countries. ( AST, Italy: Safety Valves) (Alfa Laval, Sweden: Heat Exchangers, Filters, Separators) (HYPERVALVES, India: Pressure Regulators, Breather Valves) ( AARYA Engineering, UAE: Pressure Vessels)
•Developed long term strategies to achieve success in LTSA for spares business from major install bases like Kuwait Oil Company, KNPC, Equate.
•Conducted regular survey in all KOC gathering centers and Equate for our existing plate heat exchangers and generate enquiries. This helped in meeting end users: understand their requirements and offer solutions
•Generated enquires by scheduling customer visits, understanding their problems and offer solutions and work on order conversion process.
•Negotiated tender and contract terms and conditions to meet both client and company needs.
•Handled Key customer accounts.

Worked on tenders with Ministry/KOC/KNPC/Local Industries.
•Met EPC contractors, present seminars and generate enquiries.
•Met End users from refineries, production units and take approval from them to generate enquiries.
•Attended Safety Valve training in M/s LESER, Bahrain. Training on Sizing and other technical terminologies on Safety Valves.
•Worked Closely with Service Engineers on Valves and automatic packaging machines in Local industry, Civil Construction and Oil & Gas.
•Handled Agencies like LESER from Germany ( Safety Valves), SIGNODE from USA ( Packaging machines), PASLODE from USA ( Nailing Systems), MARSH from USA ( Stenciling )
•Exclusively handled Safety Valves from M/s LESER for 2 Years and was a part of some big milestones with clients like KNPC & KOC through EPC contractors like Gulf Spic and MECC.
•Promoted " Lock n Pop" mainly for the packaging industry in Middle East by presenting technical seminars . This was a new product introduced by Signode USA.
•Help in Installation and service of Inline and Off Line Machinery.
•Exceeded the given sales targets by some extra efforts.
•Developed annual plan for own area in line with company strategy.
•I was part of some success stories with key accounts.

In-coming inspection of RAW materials in QA Lab.
•Inspecting Pre-Fabricated parts of Rotor Blade which gets assembled in Main Mold ( Structural parts)
•To Carry out In process inspection of Rotor blades in Mold.
•To close all the production related NON Conformities (NCR) as per design team and discussion with the design team in Netherlands in regards to some issues related to quality.
•Structural Inspection of Rotor Blades after Demolding.
•Final Inspection of Rotor Blades with Third Party Surveyor ( DNV) and taking corrective actions.
•Conducted all test related to blade quality determination.
•Was part of ISO audits, Six Sigma training etc.