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Rim Osman, Agile Product Owner

Rim Osman

Agile Product Owner·Keiken Digital Solutions

France

Master's degree, Business Intelligence

Work experience

Total years of experience: 1 years, 8 months

Agile Product Owner

February 2024 - August 2024

Keiken Digital Solutions

Paris, France

February 2024 - August 2024

• Managed the product backlog, ensuring timely and client-aligned deliveries.
• Defined and prioritized user stories, functional specifications, and test plans, to guarantee bug-free releases.
• Participated in Agile ceremonies (daily scrum, sprint reviews, retrospectives) with the Scrum Master and developers, to
enhance collaboration and efficiency.
• Monitored sprint performance using KPIs and analytical tools (JIRA, Confluence, and Xray).
Company industry:
IT Services
Job role:
Information Technology

Data Analyst

April 2023 - August 2023

Omega Financial Solutions

Paris, France

April 2023 - August 2023

• Prepared and analyzed financial reports for B2B clients, ensuring compliance with ESG, MIFID, and AIFM regulations.
• Assisted in regulatory implementation within GAIA software, ensuring optimal data integration.
• Participated in solution design workshops, aligning product features with European compliance standards.
Company industry:
Software Development
Job role:
Information Technology

Customer Service Agent

January 2018 - August 2018

Fransabank

Beirut, Lebanon

January 2018 - August 2018

• Optimized client account systems by ensuring data integrity, accuracy, and seamless accessibility.
• Delivered direct client support, effectively reducing wait times and improving satisfaction rates.
Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Université Marie & Louis Pasteur

October 2024

October 2024

Master's degree, Business Intelligence

France

GPA (point): 14 out of 20

GPA (point): 14 out of 20

During my studies, I actively engaged in various projects, internships, and research activities that strengthened my expertise in Business Intelligence, Agile Project Management, and Data Analysis. I developed a Field Service Management application, enhancing communication between offices, agents, and clients. I also participated in a hackathon in Marrakech 2024, where my team built a real-time bus locator for Île-de-France Mobilités, integrating project management tools like Jira. As a Product Owner/Business Analyst intern at Keiken Digital Solutions, I managed the product backlog, defined user stories, and collaborated with developers using JIRA and Xray. My Data Analyst internship at Omega Financial Solutions allowed me to work with financial regulations, ensuring compliance with ESG, MIFID, and AIFM standards.These experiences have equipped me with a strong analytical mindset, problem-solving skills, and the ability to bridge the gap between technical teams and business needs.
View attachment

Université Saint-Joseph de Beyrouth

October 2019

October 2019

Bachelor's degree, Banking And Finance

Lebanon

GPA (point): 15 out of 20

GPA (point): 15 out of 20

View attachment

Skills

Communications
Expert
Communications
Expert
Agile Project Management
Expert
Agile Project Management
Expert
JIRA
Expert
JIRA
Expert
Databases
Expert
Databases
Expert
Business Analysis
Expert
Business Analysis
Expert
Data Analysis
Intermediate
Data Analysis
Intermediate
Finance
Intermediate
Finance
Intermediate
PowerBi
Beginner
PowerBi
Beginner
Collaboration
Expert
Collaboration
Expert
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS INTELLIGENCE
Intermediate
BUSINESS INTELLIGENCE
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
BUSINESS PROCESS
Intermediate
BUSINESS PROCESS
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
JIRA
Intermediate
JIRA
Intermediate
CONFLUENT
Intermediate
CONFLUENT
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
Agile methodologies
Intermediate
Agile methodologies
Intermediate
Banking
Intermediate
Banking
Intermediate
Communication
Expert
Communication
Expert
Java
Beginner
Java
Beginner
Jira Software
Intermediate
Jira Software
Intermediate

Languages

English

Expert

French

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Agile Project Management Professional Certificate
Mar 2025
Show credentials
Training
Jira: Basic Administration
LinkedIn Learning
Feb 2025
Show credentials

Hobbies and interests

Traveling

I love traveling because it allows me to explore new cultures and gain fresh perspectives. I have visited France, Morocco (Marrakech), Saudi Arabia, and Turkey, each offering unique experiences. From historical landmarks to local traditions, every trip enriches my understanding of the world and enhances my adaptability, curiosity, and appreciation for diversity.

Reading

Reading is my way of continuously learning and growing. I enjoy books on personal development and psychology, as they provide insights into human behavior and self-improvement. Some of my favorites include The Mindsets, Atomic Habits, and Surrounded by Idiots. These books have helped me understand different perspectives, improve my habits, and refine my communication skills.