Business Development Consultant
Formatech
Total years of experience :15 years, 10 Months
• Lead and Demand generation.
• Analyze customer needs in terms of current business obstacles.
• Develop new profitable Accounts through appropriate propositions and ethical sales methods.
• Make sure existing accounts are retained from year to year.
• Maintain accurate customer and opportunity records.
• Manage product/service mix, pricing and margins according to agreed aims
• Maintain open communication with all the units.
• Coordinate with the marketing manager and the learning director (as well as the MD) to maximize development opportunities, best quality offering and best client satisfaction.
• Support the MD on the Market trend.
• Oracle E-Business Suite R12.Production support on Supply Chain (SCM) modules. (Worked closely with business user and support business day to day processes.)
• Involved in R12 implementation team as a functional consultant in Oracle discrete manufacturing modules in Kangaroo Plastics (sister company).
• Setup Organization, Items, Bill of Materials (BOM), Work in process (WIP), Resources Routing, and Purchase Order etc.
• Data migration from the legacy application, Application configuration, business process mapping, user training, testing documentation (TE40), and business process owner acceptance and sign-off.
• Open transaction conversion/migration from legacy/existing application to new application.
• Enterprise Asset Management Module Implementation and Support.
• Business requirements gathering, mapping and gap identification.
• Adept at mapping industry trends and best practices to the client's unique requirements and processes to determine applicable fit.
• Communicate technical ideas clearly and effectively both orally and in writing.
• Responsible for getting Sign-offs on functional documents before starting the implementation process.
• Conduction of Conference Room Pilots (CRPs) events for testing the solution.
• Analyzed and tested reports (both standard and customized) on business practice by instance configurations of Oracle eAM apps and fit-gap analysis in order to meet customer requirements.
• Super user training and documentation for end users training.
• Production support on Post Go-live and day to day business activities.
• Reported directly to the Group IT Manager.
• Develop baseline forecasts, review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Review forecast for private market and tenders.
• Coordinate with sales, marketing, and finance to understand demand forecast drivers and ensure that current and accurate information is used for demand forecasts.
• Minimize forecast dispersion, optimize forecast accuracy.
• Demand replenishment planning (DRP) by ensuring proper stock maintenance for particular stock location.
• Regularly ensure stocks/sales progress, making sure agents have optimal stock coverage as per stock policy.
• Track and minimize expiry risk and sales instabilities at agent level by continual analysis.
• Regular check of stocks/ sales progress.
• Customer Orders Validation & confirmation to Customer Service.
• Ensure timely coordination with Customer Service department to avoid dispatch delays/penalties.
• Consistent monitoring of sales instabilities.
• Regular follow-up with regulatory for registration of products.
• Order follow up with Customers.
• Establish and sustain collaborative/ productive relationship with Customers.
• Handle/ Respond to Customer queries and requests promptly
• Manage systematic approach to record, evaluate and report issues/ opportunities
• Coordinate with Quality Officer on shipment release.
• Oracle E-Business Suite R12. Implementation and Production support on Oracle Process Manufacturing Modules (OPM).
• 1 Upgrade Project from R11 to R12.
• Analysis of current business processes and definitions to be implemented within the new environment. (Business requirements gathering, mapping and gap identification.)
• Designed documents like B.P.080, and TE040 etc, as per AIM standards
• Gathered business requirement and implement business solution in ERP system.
• Closely worked with business, technical and quality team to implement business solution.
• Inventory Items configuration and coding for OPM.
• Formula and Recipe configuration for Batching within OPM.
• Trained business user on business process.
• Followed test process like Conference Room Pilots (CRP) and User Acceptance Testing (UAT) on implementation.
• Full life cycle implementation with three CRPs and UAT. Go-live was highly successful with no major application issues and the business continued with high productivity and efficiency by utilizing many features of Oracle E-Business suite. (OPM Implementation Project in “Pharco” the biggest local pharmaceutical company in Egypt)
• Production support on Post Go-live and day to day business activities
• Sending weekly emails to the project manager with the process of each phase.
• Logged, viewed, followed up and closed Service Requests online - Oracle Metalink.
• Analyzed, designed and tested reports (both standard and customized) on business practice by instance configurations of Oracle SCM apps and fit-gap analysis in order to meet customer requirements.
• Train business users on business process.
• Coordinate all inspections; monitor the required tests and record inspections and tests made as per the Contract Specification Plan.
• Develop and initiate methods for inspection, testing and evaluation using knowledge in engineering field.
• Monitor supplier quality performance and manage incoming material inspection and outgoing product audit processes.
• Coordinate with the Project Manager regarding work performance and hold authority to stop work in any area where discrepancies remain uncorrected.
• Assist QC Manager in conducting regular internal quality audits.
• Ensures that appropriate corrective actions are taken in case of any deviation.
• Ensures that preventive actions are taken to eliminate the causes of potential nonconformities.
• Maintains efficient and accurate record keeping.
• Drive continuous improvement of process and product quality.
• IT Diploma in Oracle Supply Chain Management Track, Egypt; The Information Technology Institute (ITI) is a national institute established in 1993 by the Information and Decision Support Center (IDSC). It provides Professional Training Programs and IT courses.
• B.Sc. Production Engineering, Faculty of Engineering, Alexandria University; 2006
• German Abitur, German School (San Scharl Borrome), Egypt; 2001.