Application Support/Systems Engineer
PC Technologies & BCMC Hospital
Total des années d'expérience :7 years, 0 Mois
• Installing operating systems and configuring the peripherals, components and drivers.
• Responsible for installing, maintaining and supporting computer communication network (LAN & WAN).
• Analyze multiple applications and recommend necessary upgrades and patches, perform troubleshoot on all issues.
• Worked with development team to assess issues and test for solutions.
• PACS Installation and configuration.
• Understand of Database concepts, Hands on experience with SQL Queries.
• Assisting more than 50 users daily providing technical support over telephone, remotely.
• Effective skills in supporting cable, telephone and internet connectivity.
• Maintain Operating systems/ hardware installation and troubleshooting; software installation, configuration and system backups.
• Configuring/Installing Printers, Scanners, Dry view Laser Imagers (DV 5700, 5950) for CT/X-Ray.
• Ensure that all Server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.
• Recommend alternatives and improvement in technology, and in designing new systems, or reconfiguring existing one.
• To ensure the smooth operation of communication networks in order to provide maximum performance & availability for their users.
• Upgrade systems with new releases and models.
• Set up accounts and workstations.
• Managing the Symantec Endpoint Antivirus Support for all User PCs.
• Managing the User PCs in Domain or not, & providing the rights & permissions on server, Enforce security policies and keep environment up to the company standard.
• Performs day-to-day maintenance and installation of server, network equipment, backups and storage
• Completed repairs or submitted replacement orders for equipment that wasn’t performing at capacity
•Manage Windows Server 2008 with active directory domain support.
•Provided on-call PC and mainframe support for more than 25 users.
•Managing Hotel Software (Wish.net) and provide support assistance for users.
•Configuration and testing of any new hardware and software.
•TCP/IP networking and hardware maintenance and repair.
•Daily Server Backup and Performance evaluation.
•Monitoring of Application server and Database Server.
•Create daily backup for SQ L Database and various Systems.
•Maintain and protect windows against spyware, malware, viruses, hackers and etc.
•Responsible to ensure smooth operations of the technical devices such as LAN, Desktops,
Printers, Laptops etc.
•Ensure adequate antivirus protection and solutions are maintained and updated
• Setup and Manage Windows Server 2003 with active directory domain support.
• Implementing and administering Windows 2003 network services like DHCP, DNS.
• Installing and operating Windows desktop and server operating systems.
• Ensure computer hardware is safe and complies with health and safety legislation.
• Ensure System connectivity of all computers, shared printers and other applications.
• Provide Support assistance to all users on various application issues.
• Provide access to network printers for departmental centralized printing using Print servers.
• Installation of various application software's as per client requirements.
• Assigning IP address for various appliances as per requirements.
• Installation and maintenance of all Systems.
• Maintaining maximum availability of supported services for users.
• Managing Databases of Amrita Hospital Information Suite and International Cancer Care Centre Information Suite.
• Worked as a team member in the development of International Cancer Care Center Information Suite,
• Designed and Developed Database for the International Cancer Care Center Information Suite.
• Provides support assistance to all users on computer processing concerns and emails.
• Successfully generated various types of reports through queries.
• Stock Validation through back end on monthly basis.
• Monitored and tuned Server Performance.
PROJECTS DONE
Project Name - Hospital Management System
Front End: ASP.net 2.0, Back End: SQL Server 2000
The HOSPITAL MANAGEMENT SYSTEM Project is aimed to fully computerized or automate the transaction and activities of a hospital. This system is concerned with details of a hospital which is concentrated in the IP, OP, PHARMACY, LABORATORY, ADMINISTRATION section of the hospital. The project includes handling the patient details, maintaining doctor's details, registration details, consultation details, lab details etc. It generates various lab results, lab bills, out-patient bills for the hospital.
3 year degree course has been successfully completed with 60 % in all subjects.