Rinof Kuniyil

Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
•Acquiring a thorough understanding of key customer needs and requirements
•Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
•Responsible for assigned sales targets
•Operating Internet, Updating all records and documents (Hard copy as well as Soft copy).
•Preparing and sending quotations to the clients based on their enquiry
•Getting orders from Schools, Universities, Colleges and Trading Company
•Build sustainable relationships of trust through open and interactive communication to customers.
•Proper execution of order and dispatch it on time
•Follow up for payment
•Develop new sample for client
•Maintain good relation with client
•Meeting with Publishers for discuss new editions of books
•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

My Duties are:

• Responsible for assigned sales targets
• Maintaining relationship with target customers, customer service, sales support and sales.
• Operating Internet, Updating all records and documents (Hard copy as well as Soft copy).
• Purchasing the titles by relevant publishers in UK & US based on their quotation.
• Preparing and sending quotations to the clients based on their enquiry
• Comparing the prices with resellers and negotiate before processing the order.
• Getting orders from Schools, Universities, Colleges and Trading Company
• Build sustainable relationships of trust through open and interactive communication to customers.
• Proper execution of order and dispatch it on time
• Follow up for payment
• Develop new sample for client
• Maintain good relation with client
• Meeting with Publishers for discuss new editions of books
• Up to date checking for market for new products, negotiating business terms and contacting with them.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

My duties are

•Preparing Daily sales report
•Keeping of customer’s credit account
•Supervision of day to day transactions
•Classifying and posting all credit card transactions
•Preparing Cash transaction and credit card transaction.
•Calculation of over time of Labors
•Dealing with bank on regular basis
•Dealing with all foreign currencies
•Maintain optimum stock levels in stores through monitoring & stock with grid
•Being knowledgeable in the stock areas & responsibilities
•Training new cashiers and sales staffs in the Out let
•Faxing, printing, photocopying, filing and scanning
•Creating and modifying documents using

Responsibility: I was responsible for the Marketing division through the innovative SMS/MMS system available in GSM technology. I was successful in maintaining daily book keeping, invoices and preparing monthly reports.