Rishabh Kumar, Account Manager - Business & Operations

Rishabh Kumar

Account Manager - Business & Operations

Anlage Infotech (India) P. Ltd.

Location
India
Education
Bachelor's degree, Science
Experience
12 years, 3 Months

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Work Experience

Total years of experience :12 years, 3 Months

Account Manager - Business & Operations at Anlage Infotech (India) P. Ltd.
  • India
  • My current job since September 2020

 Oversee day-to-day managing accounts operations
 Define and implement operations strategy, structure, and processes
 Manage the quarterly and annual budgeting process and P&L responsibilities
 Monitor performance to proactively identify efficiency issues and propose solutions.
 Handling the Pan India team for respective clients for business & operations,
 Maintaining and establishing business relationship between the company and its clients.
 Responsible to provide workforce solution to the clients in Indian and abroad.
 Creating productive business relationships with existing clients, managing single/multiple account.
 Developing the business strategy for the company in line with company objectives.
 Identify new sales opportunities within existing accounts to retain a client by up-selling and cross-selling..
 Accountable for client feedback and retention.

Key Clients: Publicis Sapient, NTT Data, HP

Group Account Manager - International Business at ARB Bearings Ltd.
  • India - New Delhi
  • July 2019 to August 2020

 Responsible for developing and executing business strategies to promote sales of the organization products or services in
multiple global markets.
 Developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders.
 Research through primary and secondary data to analyze the current marketing trends.
 Creating productive business relationships with existing clients, managing single/multiple account.
 Developing the marketing strategy for the company in line with company objectives.
 Participate & Attend international conferences to promote company's presence and focus on the great impact events and
trade shows.
 Co-ordinating marketing campaigns with sales activities. Overseeing the company's marketing budget.
 Identify new sales opportunities within existing accounts to retain a client by up-selling and cross-selling.
 Generate sales for a portfolio of accounts and reach the company's sales target.
 Accountable for client feedback and retention.
 Assure that timely and informative communication takes place between the internal teams to ensure smooth work
environment.

Note: - Successfully travelled and on-boarded the clients in Germany, France, Spain & UK

Sr. Manager - Business Development & Client Servicing at Broadsword Communications Pvt. Ltd.
  • India - Gurgaon
  • May 2018 to July 2019

 Creation of Content, presentations, creation of business proposals.
 Working with creative and other departments for designing of collaterals, ability to articulate client requirements.
 Work with internal teams to generate ideas for pitching and proposals.
 Client Meeting to get the brief on the project and understand the need.
 Working with Production Team to ensure the smooth execution of final Design.
 Achieve given sales target, Business Development, Meeting with potential clients
 On site involvement to execute & ensure the quality of look and feel of the event & show.
 Involve in the Event to ensure the smooth and timely execution till the end.
 Supervise the production & operations & ensure the client expectations are met till completion.
 Meeting with new potential Clients and present the ideas for Events, Exhibitions & Films
 Involved in strategizing & creating content, sales/promotional pitch for potential clients.
 Research through primary and secondary data to analyze the current marketing trends.
 Creating productive business relationships with existing clients, managing single/multiple account.
 Accountable for client feedback and retention.
 Work within tight deadlines.

Key Clients: Pernod Ricard, Reckitt Benckiser (Dettol, Mortein, Harpic, Lizol), Colgate, Garnier, L'Oréal, Maybelline, Satin
Creditcare, Bacardi

Sr. Manager - Business Development & Client Servicing at QED Communications Pvt. Ltd.
  • India - Gurgaon
  • May 2015 to May 2018

 Creation of Content, presentations, creation of business proposals.
 Working with creative and other departments for designing of collaterals, ability to articulate client requirements.
 Work with internal teams to generate ideas for pitching and proposals.
 Client Meeting to get the brief on the project and understand the need.
 Working with Production Team to ensure the smooth execution of final Design.
 Achieve given sales target, Business Development, Meeting with potential clients
 On site involvement to execute & ensure the quality of look and feel of the event & show.
 Supervise the production & operations & ensure the client expectations are met till completion.
 Meeting with new potential Clients and present the ideas for Events, Exhibitions & Films
 Involved in strategizing & creating content, sales/promotional pitch for potential clients.
 Creating productive business relationships with existing clients, managing single/multiple account.
 Accountable for client feedback and retention.
 Assure that timely and informative communication takes place between the internal teams to ensure smooth work
environment.
 Work within tight deadlines.

Key Clients: Yamaha, Tata Motors, Vikram Solar, Garnier, L'Oréal, ARB Bearings Ltd., Molson Coors, Colgate, Reckitt
Benckiser (Dettol, Veet, Harpic, Lizol), Fujifilm

Manager - Sales & Business Development at Kingdom Of Dreams
  • India - Gurgaon
  • April 2012 to May 2015

Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site
inspections and written communication. Conduct site inspections & sales calls with the focus being the introduction of new
business for the KOD.
 Build and maintain relationships with EMC’s, Corporate, Hotels, Hospitals & Airlines and retain business with KOD by giving
customers unique experiences.
 Administration of all convention, incentive and meetings business with close liaison with client and Sales Department.
 One Stop Shop for MICE.
 Work closely with F&B associates to ensure all aspects of the event have been cost effective and serviced both clients and
KOD needs.
 Monitor group billing accounts for accuracy and co-ordinate with Credit Manager, for delayed payments and ensure deposits,
contracts, and settlements are received as due.
 Responsible for the successful orientation and induction of all new hires.
 To ensure daily briefings and updating of each team member on all processes & organization related issues.

Education

Bachelor's degree, Science
  • at Sikkim Manipal University
  • March 2012

Specialties & Skills

Team Handling
Daily Operations
Business Development
Experiential Marketing

Languages

English
Native Speaker
Hindi
Native Speaker