RISHIRAM GUPTA

Experienced and results-driven IT Manager with a proven track record of successfully leading end-to-end software development projects and cross-functional teams in fast-paced, mission-critical environments. I am a skilled Project Management Professional (PMP) and Change Management Analyst with expertise in leading complex projects, driving organizational change, and aligning strategies to achieve business goals. Experienced in stakeholder engagement, process optimization, and risk management. Adept at implementing change frameworks like ADKAR and ensuring seamless transitions through effective communication, training, and performance tracking to foster resilience and innovation in dynamic environments. I am also involved in IAM, Surveillance Systems, HRIS, Attendance Tracking, such as Biometric and Face Recognition systems, as well as other IVMS (In-Vehicle Monitoring Systems). These are crucial components in my organization for managing employee data, ensuring workplace security, and tracking attendance efficiently.


 Manage and direct all aspects of assigned projects.
 This role is responsible for developing and implementing stakeholder engagement initiatives, from designing engagement processes and tools, to developing program materials and communications, and measuring and reporting on project progress using Microsoft Project & Visio.
 Prepare and organize strategic engagement plans, briefing packages, and status reports on initiative progress, as required.
 Project management encompasses schedule development, cost estimation and control, risk management, contract administration, and construction oversight.
 Prepare and manage internal and external communications to stakeholders and vendors, including obtaining appropriate approvals.
 Model best practices and facilitate interactions for building and nurturing positive stakeholder relations.
 Knowledge of cybersecurity operations projects & IAM standards, policies, and procedures. IAM work includes policy adherence, user access management, security role configuration and support.
 Assist in testing security roles (unit and integration testing)
 Identify and escalate security issues or gaps.
 Conduct knowledge transfer sessions and support SOP development through answering team questions
 Highly detail-oriented with strong analytical and problem-solving skills, capable of organizing, analyzing, and reporting on diverse parameters and data sets
 Provide guidance to project resources in establishing work priorities and prompt delivery of project tasks.
Key Capabilities:
• Agile & PRINCE2 Project Management: Adaptable to both Agile sprints and structured PRINCE2 stage-based frameworks, ensuring projects are delivered on time, within scope and budget.
• Team & Stakeholder Leadership: Lead multidisciplinary teams including developers, testers, business analysts, and DevOps engineers. Communicate effectively with stakeholders to align technical solutions with business objectives.
• Database & Infrastructure Expertise: Experienced in both relational and NoSQL databases; able to design, optimize, and manage backend architectures that scale.
• Successfully led the development and rollout of enterprise-grade applications integrated with IAM, HRMS, and cloud infrastructure.
• Directed DevOps transformation initiatives that reduced deployment times by 40% and improved system reliability.
• Spearheaded the integration of secure biometric systems with cloud and on-premises environments, ensuring compliance with cybersecurity standards.
Overall responsible for core business units’ effective performance & resource optimization.

complex projects, driving organizational change, and aligning strategies to achieve

Project Head of Biometric Time & Attendance System. TAMS - Time & Attendance
Management System customized application in .NET.
❖ Determine the SAP HR business processes requirements and functional scope.
❖ End to End project implementation from kick off, project conceptualization,
Business blueprint to go-live phases.
❖ Applying new technologies at the time of migration from old technology to new
one (From Legacy system to SAP) SAP - Creating a Web service for managing all
types of Leaves, Half-day & OT.
❖ Performing post go-live implementation support activities like after support
activities include troubleshooting Training & user manuals.
❖ SAP Activities: HR Functional experience in the areas of ES, OM, PA, Time
Management (100 Work schedules & Holiday creation) and Payroll maintenance
(In-house) - New Wage types.
❖ Conduct SAP HR & MS Office training to the end users.

Last worked with OTE (Oman Trading Establishment), as IT Project Head & SAP HR Consultant (ERP) including core HR activities for Recruitment, Manpower Planning, Administrative work, Shift Planning & Delegating authorities, Benefits, Compensation, Training & SAP (HR) Implementation.

My role consisted of implementation of new modules & supporting internal clients (Divisions/Departments) in defining SAP HR business processes and performing configuration according to business requirements.
Analyze business processes and user requirements and develop effective configuration solutions.
Configuring SAP module from scratch to go-live, after-support activities including training & user manuals.
Conduct knowledge transfer activities to support SAP HR users in developing their skills.

 Determine the HR business processes requirements and functional scope.
 End to End project implementation from kick off, project conceptualization, Business blueprint to go-live phases.
 Competent enough to create SRS (Software Requirements Specification).
 Identifying potential threats & devise contingency roadmaps.
 Using various reporting techniques to evaluate the project improvements & evaluate the growth.
 One point contact person for all HOD’s, Hardware engineers, Software developers & external contractors/vendors.
 Applying new technologies at the time of migration from old technology to new one. (From Legacy system to SAP)
 Continuous upgradation & improvement throughout the project lifecycles.

❖ Enterprise Structure: Created the enterprise structure by defining the personnel
areas and sub areas.
❖ Created Personnel Structure by defining the Employee groups and sub groups.
❖ Organization Management: Created and Set Plan version and establish
integration between PA and OM.
❖ Created reporting structure and assigned cost centers to the organization units.
❖ Recruitment: Maintained number range for the applicants and established
integration with PA for the internal applicants, administrators & applicant data.
❖ Personnel Administration: Created info-group, menus, created new actions like
hiring, transfer, promotion, change of pay and maintained features.
❖ Time Management: Created holidays, public holiday, calendar, break schedule,
rules for variants, period work schedule with rotating shifts.
❖ Create attendance, absences quota types, counting rules, rounding rules and
quota deduction rules

IBM-NIC-MHRD project
❖ Software Developer, Project Coordinator, & Technical Recruiter from NIC.
❖ Work from Conceptual stage, Paradigm, Prototype, SRS, Design Document.
❖ UID (User Interface Design), Debugging & UAT.