Riswana Parveen

Promoted and sold personalized one-on-one lessons for
international curriculam.
Handled communication and relationship management
with parents, students, and teachers.
Identified student needs and matched them with
appropriate educational solutions.
Coordinated between sales, academic, and teaching
teams to ensure a seamless learning experience.

Collaborated with various teams to improve training
processes and enhance communication strategies within
the organization.
Contributed to the successful implementation of training
and communication solutions during my two years at Olive
Group.
Facilitated interactions between trainers and participants
to ensure effective communication and smooth training
delivery.
Prepared and distributed weekly and monthly reports.
Coordinated and managed training programs to support
the companys digital transformation initiatives.
Handled incoming and outgoing calls related to training
inquiries, providing exceptional customer service and support.
Utilised CRM systems to track and manage training activities,
participant progress.
Certificate Generation
Utilised the Business Management System (BMS) to design,
produce, and distribute certificates efficiently.
Maintained records and tracked certificate distribution to ensure
compliance with company standards and requirements.
Oversaw the issuance and management of certificates, ensuring
accuracy and timely distribution.